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Click here or scroll down to respond to this candidate CHE ANNE CONNER
WALDORF, MD PHONE NUMBER AVAILABLE
DETAILS PROFILE
Waldorf, MD 20602 Dedicated professional with an array of experiences in sales, customer service
PHONE NUMBER AVAILABLE and accounting. Success in generating higher company revenues by helping clients
EMAIL AVAILABLE purchase products and proactively solving customer complaints and problems.
Currently working to earn the CompTIA A+ to transition support skills into a technical
role.
SKILLS
Proven expertise in:
Effective customer service;
QuickBooks/NetSuite/Great Plains Tracking and exceeding sales goals;
Proficiency Creating and maintaining the integrity of databases; and
Reconciling accounts.
Microsoft Office/Suite/ Proficiency
EMPLOYMENT HISTORY
Adept oral and written Manager Crystal Cafe, National Harbor
communicator Oxon Hill, MD
May 2023 -- Present
Problem Solving Successfully organized seminars, meetings, team-building activities, and collaborations with
other companies.
Customer and Personal Service Skills Help and assist with customizing jewelry for customers and store, examples such as:
bracelets, necklaces, rings, apparel, and more
Managing inventory, closing and opening register, hosting events at store and local
EDUCATION Wyndham Hotel National Harbor
Maintains staff by recruiting, selecting, orienting, and training employees. Ensures a safe,
CompTIA A+ Certification, CompTIA secure, and legal work environment. Develops personal growth opportunities. Accomplishes
Tech Career Academy, Online staff results by communicating job expectations; planning, monitoring, and appraising job
Expected May 2023 results.
Optician/Receptionist, Waldorf, MD
Bachelors Criminal Justice, University September 2021 -- August 2022
of Maryland, Princess Anne, MD Evaluated the prescription to determine lens specifications and recommend
August 2011 May 2016 eyeglass frames, lenses and lens coatings after considering the prescription and
the customer s occupation, habits, measurements and facial features
LICENSES & CERTIFICATIONS Designated Subject Matter Expert in insurance plans to help verify and educate
Virginia Bureau of Insurance patients on options as they check in/out for appointments
License Multitasked by managing multiple phone lines, greeting patients and walk ins,
License Number: 1085475 scheduling appointments and assisting with office staff duties as needed
License: Limited Lines Producer Cross trained in other office support roles such as Eyewear Consultants and
Optometric Technicians
Sales Associate, Springfield, VA
May 2019 December 2020
Multi-tasked between assignments, computer screens, and computer
applications to complete sales;
Successfully assisted customers with product selections and purchases;
Achieved daily sales goal by cross selling and promoting complimentary
products and services;
Trained new employees on basic customer service techniques and
procedures; and
Ensured the front-end of the store reflected a level of cleanliness and
appearance that positively reflected the corporate brand.
Accounts Payable/Deposit Clerk, Scottsdale, AZ
August 2019 December 2019
Provided superior service as a deposit clerk for 3 week which lead to a
promotion to accounts payable;
Kept track of all payments and expenditures, including payroll, purchase
orders, invoices, statements, etc.;
Reconciled processed work by verifying entries and comparing system reports
to balances, maintained historical records;
Paid vendors by scheduling pay checks and ensuring payment was received for
outstanding credit;
Responded to all vendor inquiries regarding finance;
Prepared analyses of accounts and producing monthly reports; and
Continued to improve the payment process.
Accounting Clerk, Phoenix AZ
January 2019 April 2019
Assisted accounting department with QuickBooks management and
accounts payable;
Processed all company payables, from initial entry through payment and
filing;
Maintained timely reconciliation of all credit and banking accounts;
Utilized Microsoft Excel on a daily and weekly basis; and
Ensured proper billing of all sold vehicles, including the calculation of profit
and commission.
Armed Security Officer (Diplomatic) State Department, Washington, DC
June 2016 October 2017
Maintained a safe and secure environment for employees and guests;
Ensured each guest had been processed and approved for building entry;
Completed reports by recording observations, information, occurrences, and
surveillance activities; and
Maintained the organization's stability and reputation by complying with
legal requirements.
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