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Click here or scroll down to respond to this candidateCandidate's Name
Saraland, AL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEDedicated employee/manager with more than 23 years experience in the retail/customer service/ hospitality industry. Skilled management professional specializing in boutique and corporate settings focused on excellent customer service. At ease managing employees, providing guests experiences and task management.Willing to relocate: AnywhereAuthorized to work in the US for any employerAuthorized to work in the US for any employerWork ExperienceBar/Club High Volume BartenderMud Bugs - Gulf Shores, ALAugust 2022 to January 2023 Responsible for opening and closing bar drawer and bank and credit card transactions Maintained a clean, stocked and upbeat fun environment Intensive beer and liquor knowledge while serving adult beverages Maintained proper work dress codes relatable to themed or DJ hosted nights High Volume BartenderShaggy's - Biloxi, MSJanuary 2022 to March 2022 Experience with high volume and fast paced bar top and service well Ensure proper items, liquor, fruit and juices are prepped prior to shift and re evaluated before volume Weekly restaurant/bar training and meetings via Expanshare App and in house Performed closing and opening duties Prepared and served alcoholic beverages Maintained safety standardsMerchandiser/Project Planning/SalesUlta Beauty - Foley, ALOctober 2019 to November 2021 Planogram and floor set team Inventory control and merch flow Assures store visual standards and expectations are met and executed accurately Assists customers on sales floor as and when needed Attends weekly company video updates pertaining to store and company protocol BartenderCobalt - Orange Beach, ALJune 2020 to February 2021 Worked in a fast paced and high volume dining establishment 12 years of experience with preparing cocktails Implemented food and drink safety guidelines Greeted guests Checked customer identification Worked dinner, closing and lunch shiftStore ManagerFrancesca's - Mobile, ALJune 2017 to December 2017 Interviewed job candidates and made staffing decisions. Counted cash drawers and made bank deposits. Organized private mailbox system using mailbox manager software. Hired, trained and evaluated personnel in sales and marketing. Examined merchandise to verify that it was correctly priced and displayed. Managed staff of 7 sales associates, 3 team leaders and 1 assistant manager. Assigned employees to specific duties to best meet the needs of the store. Completed profit and loss performance reports. Reported to the district manager regarding all store and staff issues. Store ManagerTorrid - Hattiesburg, MSSeptember 2016 to April 2017 Reported to the district manager regarding all store and staff issues. Conducted store inventories once per quarter. Scheduled and led weekly store meetings for all employees. Assigned employees to specific duties to best meet the needs of the store. Promoted from Assistant Manager to Store Manager within 6 months. Managed staff of 10 sales associates, 2 team leaders and 1 assistant manager. Consistently met and exceeded store sales goals by a minimum of 7%. Executed all parts of on boarding hiring/training processes for each employee. Outstanding 94% percentage rating for in store customer satisfaction surveys. Maintained high average of ADT and UPT transaction status in KPI's Store ManagerDairy Queen - Mobile, ALJune 2015 to November 2015 Developed, implemented and managed business plans to promote profitable food and beverage sales. Skillfully interacted with external vendors to obtain the best quality in pricing and product. Conducted timely performance evaluations for all front of house staff. Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations. Promoted the business through participation in and sponsorship of community events. Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties. Created fun team building activities to engage staff in up-selling to meet revenue targets. Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies. Achieved highest employee retention rate in the region. server/bartender/supervisor Manager/Buyer/MerchandiserLucca llc - Orange Beach, ALFebruary 2008 to February 2012- Orange Beach, 36561, AL Performed inventory control, ordering and purchasing. Attended nationwide apparel markets including LA, Dallas, Atlanta, and New York. Hired and trained employees, prepared weekly and monthly schedules, monitored and tracked employee performance and reviews. Responsible for front and back end of business, including driving sales and covering cost control. Ensured all social media and website design was accurate and up to date with current inventory and special orders. Promoted a very strong customer service experience, contacted customers weekly with current stock and sales promotions. Planned budgets and authorized payments and merchandise returns. Increased sales volume by 32% in less than 2 years. Conducted store inventories once per quarter.EducationBachelor of Science in PsychologyUniversity of Mobile - Mobile, AL2005Skills Merchandising Banquet Experience Planograms Hospitality management Customer service PurchasingCertifications and LicensesServSafeDriver's LicenseFood Handler CertificationTIPS |
