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Title Support Specialist Front Office
Target Location US-PA-Pittsburgh
Email Available with paid plan
Phone Available with paid plan
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Cell: PHONE NUMBER AVAILABLEEMAIL AVAILABLEAdministrative Healthcare Experience. Seeking a career that would utilize my experience Healthcare Administration.Office Proficiency Using the Following, Medical Terminology, Insurance verificationExcel, Microsoft Word, Epic, Avaya, Genesys Software, ICD-9 and CPT Coding.Certified Medication Administer.EXPERIENCETrinity Health 03/2023 to PresentResidential Support SpecialistSupport individuals with Intellectual Disabilities to Live Fulfilling and IndependentLives. Create a supportive and inclusive environment by utilizing Daily LivingAssistance along with Individualized Care.Implement behavioral support plans in collaboration with assigned team, utilizingpositive reinforcement and effective communication techniques to managechallenging behaviors.Communicate effectively with healthcare professionals, therapist, support staff toensure a person-centered approach to care.Allegheny Health Network 03/2017 to 03/23Elite Care Connect Representative RemoteCentral Scheduling Department Answer Incoming Calls, Coordinate Scheduled Primary Care Visits and Procedures, Receive Pre-Admission Requisitions, link Orders and Schedule, Create Imaging Orders, Schedule Diagnostic Testing and Re-Direct Calls to Appropriate Departments.Complete Registration Intake Forms including all Confidentiality and Hippa Consent.Verify all Active Insurances add and complete Medicaid and Medicare CoveragesConfirm or verify Approved Imaging Authorizations.Responsible for maintaining Department Productivity Levels, Completing SpecialProject or Hospital and Physician Office Conversions that are assigned.Ability to Utilize Software Programs and Electronic Tools to Resolve Patient Inquiries, Great Problem Solving and Networking Skills, Collect Certain Data for outside Entities.Maxim Staffing Solution 02/2015 to 2017Advanced Nephrology AssociateFront Office AdministrationPerform Secretarial duties using specific software, knowledge of Medical Terminology Hospital, Clinic, and Laboratory Procedures. Schedule Appointments, Create Charts Including Patient Demographics, Compiling and Recording Medical Charts, and Reports.Retrieve Patients Imaging and Lab result from designated Laboratory and Hospitals.Answer Multi- Phone Lines for Six Satellite Offices.Performed other duties as assigned or required.Interim HealthCarePersonal Care Advisor10/2014 to 2018Provide daily living skills promote healthy personal hygiene. Administer medication maintain patient stability by checking vital signs and weight, Blood Pressure weeklyAssist with essential task, promoting independence and self-care. Document actions by completing forms, reports, and logs. Provide patient comfort by utilizing resources and material.Promote a calm and supportive living environment.8th Ave Medical CenterFront office Secretary 05/2014 to 09/2014Patient charting, Prescription renewal. Answer high volume of incoming calls ScheduleAppointments, Verify Insurance Authorizations, Patient charting, Prescription Renewal.Conduct Pre-Registration Functions Validate Patient Demographics. Identify all PatientFinancial ResponsibilitiesUrban Lending SolutionsDocument Auditor 02/2013 to 09/2013Receive recorded Mortgages and Modifications. Ensure figures and post are accurate.Request original files and recorded billing fees. Deadline oriented, ability to completetask independently log all Modification and Mortgages received.Prepare balance sheets and audit statements, all documents related to finance. Makenotification to proper authorities that the audit has been complete and financialstatements are accurately and properly prepared..EducationEverest Institute of Pittsburgh, 11/2010 to 09/2012Administrative SecretaryAssociate DegreeMedian Health School of Business 03/1997 to 11/1999Medical billing and Health claims ExaminationCertificate GrantedWilknsburg Regional Services 02/1996 to 10/1996Medical Office TrainingCertificate Granted

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