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Candidate's Name
Lindenwold, NJPHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryDetail-oriented IT professional with a strong foundation in cybersecurity and information assurance. Skilled in troubleshooting, network management, and customer service, with a proven ability to communicate effectively and improve processes. Currently pursuing a Bachelor's degree in Cybersecurity and Information Assurance, with a solid academic background and multiple IT certifications.Technical SkillsOperating Systems: Windows, macOS, LinuxNetworking: CompTIA Network+, TCP/IP, DNS, DHCP, VPNSoftware: Microsoft Office Suite, Remote Desktop ApplicationsHardware: PC Assembly, Maintenance, PeripheralsSecurity: Basic Cybersecurity Practices, CompTIA IT Operations SpecialistCertifications: CompTIA A+, CompTIA Network+, CompTIA IT Operations Specialist  CIOS, Cisco Operating Systems BasicsLanguages: Fluent in English, Russian, BelarusianEducationWestern Governors University Salt Lake City, UTBachelor of Science, Cybersecurity and Information Assurance Expected Graduation Date: 06/2026Relevant Coursework: IT Foundations, IT Applications, Data Management, Network and Security, NetworksCamden County College Blackwood, NJLiberal Arts & Sciences 09/2019 - 06/2021GPA: 3.8/4.0CertificationsCompTIA A+CompTIA Network+CompTIA IT Operations Specialist  CIOSCisco  Operating Systems BasicsCurrently studying for CompTIA Security+ (certification expected by the end of 2024)Professional ExperienceCherry Blow Dry Bar, Master Hairstylist 11/2017  01/2024Assist the manager in hiring and training new employees.Ensure compliance with OSHA regulations for hair salons.Maintain familiarity with the Safety Data Sheet (SDS).Achieve a 95% re-booking rate and high referral rates.Lead sales of hair products and memberships.Landrys, Hostess 05/2013 - 11/2017Managed high call volumes, answering up to 50 daily phone calls.Handled reservations and provided excellent customer service.Maintained knowledge of the menu and ensured guest satisfaction.Gordon Retail Group, Store Supervisor 04/2013 - 07/2017Oversaw daily store operations and managed a team of 15+ employees.Achieved a daily sales target of $5000 consistently.Adhered to strict food quality cycles and safety standards.Additional SkillsExceptional communication skillsTeam-oriented and collaborativeFocused on process improvementRapid learner, adaptable to new technologies