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Click here or scroll down to respond to this candidateCandidate's Name
Agile project manager / Cert. Scrum MasterE-Mail : EMAIL AVAILABLELinkedIn : https://LINKEDIN LINK AVAILABLEAddress : Street Address S Portland Ave, Gilbert, AZContact : PHONE NUMBER AVAILABLEIn quest of career enrichment opportunities in Agile Scrum Master / Project Management with anOrganization of high repute.Core Competencies1.Agile Scrum Master / Project ManagerCertified Scrum Master with more than 9+ years of experience as Project Manager, Agile Coach, and Facilitating Scrum Practices to the team in end-to-end software development life cycle using Waterfall and Agile methodologiesExpert in motivating agile transitioning teams to adapt agile methodologies and self-organizational traitsCreating matured teams by motivating them to Being Agile than Just Doing AgileFocusing on tailoring the framework to fit the needs of organization than just copy pasting the frameworkManaged multiple projects as Project Manager.Experience in working with agile lifecycle, and/or tracking, and process management tools like Confluence and JIRAExpert in doing Root Cause Analysis for identifying and resolving teams performance hurdles and suggested fool-proof techniques for successful completion of agile sprints; effective utilization of the sprint retrospective meetingsExpertise in conducting Story mapping & Story Boarding practices for illustration of the vision of the projectPractical experience of successful Scrum based development team management as an Agile Project Manager and Scrum Master.Expert in using various techniques to refine the product backlog with Business value and Effort estimates by facilitating product refinement meetingsEmpowering the team to knock blockers out themselves and build trust to communicate clearly and objectivelyExpert in handling time boxed daily scrum calls with brisk and relevant discussionsExperience in Encouraging teams to actively contribute for the Inspection and adaption of the team activities in sprint retrospective meetingsHighly experienced in tracking and communicating sprint progress through various metrics like burn-down chartsExpert in evaluating User Stories from epics and refining Backlog list with Business owner and Product managementAble to work with multiple projects of high complexity and various stakeholders simultaneously with little guidance.Excellent servant leader skills being able to build strong relationships with coworkers and managers across multiple divisions, including legal, management, research, sales, and support.2. Program ManagementExecuting projects involving scoping, finance, and execution within cost & time parameters.Monitoring projects with respect to budgeted costs, demand forecasts, and time overruns to ensure the timely execution of projects.Extending post-implementation support; handling the delivery of financial reports.3. SEO AnalystThe ability to develop and execute comprehensive SEO strategies aligned with clients' goals, target audiences, and industry trends. This involves conducting keyword research, competitor analysis, and identifying optimization opportunitiesUnderstanding of content optimization strategies, including keyword usage, on-page optimization, content structure, and readability.Monitoring projects with respect to budgeted costs, demand forecasts, and time overruns to ensure the timely execution of projects.Extending post-implementation support; handling the delivery of financial reports.4. Financial AnalysisPerforming analytical review of financial operations.Investigating and understanding key business issues behind the numbers and providing clear, concise and timely analysis & recommendations.Analyzing business processes, conducting benchmarking studies, and trend analysis.Training and CertificationsCertified Scrum MasterAgile & DevOps trainingSummary of Skill-SetSDLC Methodologies : Waterfall, Agile (Scrum) PM Project managementModeling Tools :MS Visio, Lucid ChartReporting Tools : JIRA, MS Office SuiteBA Tools/ repositories : JIRA, Confluence, GitHubOrganizational Experience1.ER2, Mesa, Arizona US(Scrum Master Aug2023 Mar2024)AccountabilitiesLed the delivery of a complex Accidental Damage Protection (ADP) application for Chromebooks, catering to educational institutions, which included customer onboarding, claim management, and device logistics.Successfully on boarded schools onto the ADP platform, enabling them to upload contracts, manage claims, and facilitate the shipping of damaged devices, significantly improving operational efficiency and customer satisfaction.Drove the development and integration of a donation-tracking feature, providing transparency and accountability for client contributions.Managed logistics and asset processing workflows, including pick-up requests, asset scanning, and inventory management, ensuring accurate asset reconciliation and stock updates.Collaborated with the production team to assess and revive damaged assets, optimizing the repair process and contributing to the sustainability initiative through recycling and data destruction in compliance with contracts.Championed the Agile transformation, coaching the team on Agile practices and leading the migration of project management tools from Github to JIRA, enhancing project tracking and team collaboration.Built and mentored a high-performing Scrum team from scratch, fostering an environment of continuous learning and improvement.Worked closely with the Product Owner to refine the product backlog, prioritize features, and ensure that sprint goals were aligned with project objectives.Spearheaded cross-functional collaboration with sales, marketing, and experience teams to enhance client onboarding processes, including the design and launch of a revamped Training and Support page within a week, improving user experience and access based on contract levels.Proactively identified and triaged production issues, facilitating swift resolution and minimizing impact on project timelines and quality.Facilitated Sprint Planning meetings, Daily scrum, sprint review, product backlog refinement meetings, and sprint retrospective meetings.Successfully leveraging Atlassian Tools - JIRA, and Confluence for dynamic reporting.Helped the team in deciding the sprint backlog for every sprint.Helped the team to write and split User stories, and breakdown Epics.Used JIRA to maintain the product backlog and sprint backlog and to create and track user stories, Sprint planning, tracking, and managing sprints, and created Scrum boards, status reports, and burn-down charts.Used confluence to maintain project documents such as project plans, project scope, and status reports and to assign tasks.Driving discussions and activities across cross-functional teams for dependencies and release managementMitigated impediments during the sprint in terms of issues and risksTrack, monitor, report and communicate, design, development, and testing activities on behalf of the entire teamTracked and communicated team velocity and sprint/release progress and other metrics.2.Elevate Llc, Gilbert, Arizona USA(Project Manager Apr2023 June2023)AccountabilitiesWorked as a Project Manager for an SEO-based Digital Marketing Company.Worked on Teamwork Software for Project Management Tool. Assigned tasks, set priorities, and ensured timely completion of project deliverables.Conducted comprehensive keyword research to identify relevant and high-traffic search terms on SEMrush SEO Tool.Optimized website content, including meta tags, headings, and on-page elements, to improve organic search rankings.Monitored and analyzed website performance using SEMrush SEO tools and analytics platforms, providing regular reports and recommendations.Identified organic keywords, shared the same information with the Content team, and created content for valued clients.Prepared project documents, including project charters, status reports, and post-project evaluations.Maintained comprehensive project records, including project plans, contracts, and client communications.Created project performance reports and presented them to stakeholders and management.Conducted quality checks and reviewed project deliverables for accuracy and effectiveness.Analyzed project performance data, identified areas for improvement, and implemented corrective actions.Monitored project expenses, tracking costs, and ensuring adherence to the allocated budget.Collaborated with cross-functional teams, including designers, developers, content creators, and marketers daily either via chat, teamwork, or calls.Demonstrated ability to work effectively within multidisciplinary teams, fostering positive relationships and achieving common goals.Worked on MS tools like MS Word, Excel, and PowerPoint.Created well-structured documents, managed data and performed complex calculations in Excel, and delivered visually appealing presentations.Experienced in evaluating financial reports, identifying trends, and providing strategic recommendations to optimize resource utilization.3.Tech Mahindra, Noida(Scrum Master, Financial Analyst, Mar14 Nov17Client: Verizon, T-Mobile, Aeris CommunicationAccountabilitiesDeveloped a cross-functional team structure, conduct user story estimation and track the team velocity.Assisted in entering and updating Issues (Epics, Stories, and Tasks) into JIRA Agile Application.Participated in the development and grooming of Project Backlog Stories (requirements) with business and technology partners.Assisted in the development of Project Impact and Process Control Plan Documents.Gather requirements for business definition and facilitate JAD sessions with stakeholders to refine functional requirementsGuide the development teams to break down large and complex user stories into simplified versions for execution.Coordinate project initiatives with software developers, stakeholders, project managers, and software testers.Manage sprint backlog, Assist the product owner in the creation and grooming of product backlog, and finalize User Stories for upcoming iterations according to Team Velocity.Manage sprint backlog, assist the product owner in the creation and grooming of product backlog, and finalize it.Guided the Scrum Team on how to use Agile practices and principles to deliver high-quality products and services to our customers.Responsible for ensuring Scrum is understood and the team adheres to Scrum theory, practice, and guidelines.Coached the Scrum team in self-organization, cross-functional skillset, and domain knowledge and communicates effectively, both internally and externally working within the Scrum team.Worked with Scrum Team, as well as internal and external stakeholders, to influence and drive decision-making and support organizational project or product teams.Resolved team impediments with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.Contributed to the advancement and improvement of Agile practices within the organization.Facilitated all scrum events which includes Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.Integrate the Project Management and Change Management processes within the CDG.Reporting project Accruals, billing & due Milestones, Revenue Leakage, Overruns, Backlogs, and Contractual delaysP&L Analysis (expenses/margins)Assisting, mentoring & coaching Project Managers on above listed Project Management disciplinesTracking Outstanding Issues, making PowerPoint presentations, and other Ad Hoc ReportingCalculate and publish the Resource utilization, based on the identification of the input from Project managersTracking the planned Vs Actual utilization and plugging the leakages with the appropriate measures.AchievementsReceived ACE award from Tech Mahindra. (ACE award is given to an employee who is appraised best for consecutive years)Successfully formed a scrum team and process in the new Unit.Successfully merged the Enterprise Mobility team under DES.Provided error-free & timely reporting to Cluster head and Top Management.Proactively analyzed the reasons for the gap in the revenue figures quoted in financial reports and order books.4.Birlasoft, NoidaExecutive PMO and Financial Analyst, May, 2010 June2013Client: GE Treasury and Corporate.AccountabilitiesHanded the entire gamut of tasks including Strategic Planning, Billing, MIS, Costing, Resource Mapping Revenue Forecasting, and Cost Management across all projects.Developed weekly/monthly reviews to analyze the health of project(s) and accounts thereby finding gaps and guiding the business.Provided consultation to the projects on financial analysis.Analyzed the financial metrics for all projects in the business. Prepare & analyze all reporting surrounding Gross Profit metrics (i.e. operating plans, - bill rate, run rates, Unit Cost, etc.)Forecast the financial health and strategy ahead of critical projects and accounts.Participated in management review meetings and report on budgetary variances and fluctuations month over month with regard to Revenue, Headcount & Gross Margin to the management.Coordinated with Finance Team to raise the invoices in accordance with the PO instructions and follow up with the customer to ensure received payment on agreed days.Maintained commercial documents repository (Contracts, Purchase Orders, Task orders etc.,)Ensured timely invoicing by coordinating with relevant stakeholders.Raised monthly Billing Accruals for the projects.Worked on order book in concurrence with sales and project teams, and published the same to the leadership team.Calculated and published the Resource utilization, based on the identification of the input from Project managersParticipated in various internal reviews, and customer reviews and took ownership in driving and closing the action items.Worked with the clients on the weekly status review and was involved in identifying customer requirements during the business and functional design phases.Coordinated with the Account Managers and senior Program Managers in high-level program calls and weekly meetings with respect to the project.Tracking the planned Vs Actual utilization and plugging the leakages with the appropriate measures.Coordinated and facilitated between onsite project coordinators with offshore teamPrepared the monthly senior management review dashboards and presentations which were presented to Top management/ VPs by Account managers.Coordinated project-related Rewards and Recognition programs with HR.AchievementsSuccessfully managed the financials of multiple projects for the premier client of the organization with responsibilities of budgeting, revenue forecasting, and cost management for the account.Proactively analyzed the reasons for the gap in the revenue figures quoted in financial reports and order books.Served as a team member and ensured that all audit requirements are met.Regular Client interaction; entailing management of all reporting activities, and resolution of various issues.Provided error-free & timely reporting to internal and external clients.5.AJIWIKA Micro Finance Institute(Finance Manager from June2007 June2009)AccountabilitiesHanded overall activities related to Operations as per the laid down procedures.Handed all the disbursement activities related to loans, verified whether required approvals from credit unions are in place prior to disbursements, and ensure that Turnaround Time (TAT) is met at all times.Dispatching all the files to the central unit under a proper schedule and tracking of loan booking for all the cases.Compilation of books of accounts.Preparation of Reports and proposals for funders.Allocation and approval of the budget for branches and Head Office.Variance AnalysisCash flow and fund flow managementBusiness PlanningProcess MappingProduct development and pricingAcademic Projects Training/ Workshop attendedTraining on Capital structuring and sustainable development of an MFI organized by INTELLECAP Hyderabad.Workshop on Financial ratio of an MFI organized by Sa-Dhan, Ranchi.Workshop on Portfolio management of an MFI organized by FWWB, Kolkata.Workshop on Strategic Business Planning organized by UNITUS, Deoghar.Workshop on Financial Management, Process Mapping and Human Resource Management organized by Micro save, Lucknow.Training on Capital restructuring and workshop on documentation of business plan, organized by ACCESS and INTELLECAPTraining on Micro fin business plan by MR. Chuck Water field organized by UNITUS.ScholasticsPost Graduate Diploma in Business Management (Finance) from Xavier Institute of Social Service (XISS), in 2007 with 70%.B.Com. from St. Xaviers College in 2005 with 67 %. |
