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Title Customer Service Medical Assistant
Target Location US-LA-New Orleans
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Lafayette, LA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am a para-professional with an estimate of three years in customer service. Service has given me a passion for community life and personal development. I believe in cultivating the principles of self-esteem for the growth of community, family, and person. My core values are integrity, fairness, honesty, perseverance, sustainability, and harmonious community. Authorized to work in the US for any employerWork ExperienceSenior Plasma Center TechnicianTakeda Pharmaceuticals Inc. - Baton Rouge, LAJanuary 2023 to June 2023Takeda Pharmaceuticals is a multinational pharmacy company with American and British roots. My given role as a Senior Donor Center Technician at Takeda's Biolife Division entailed: medical screenings, plasmapheresis procedures, and general-customer service. Phlebotomist/Lab AssistantDynacare Northwest Inc., Subsidiary of LabCorp. - Seattle, WA January 2020 to December 2022Dynacare laboratories is a Canadian subsidiary company of LabCorp (founded in North Carolina). Dynacare is a diagnostics company that specializes in lab services. My role as a phlebotomist with Dynacare was to assist its client-patient needs with quality care. Dynacare operations entailed collections and delivery from their client-service areas to their Dynacare-service areas for processing. COVID-19 ScreenerB2B Staffing Services, Inc - Seattle, WAJanuary 2021 to March 2021B2B-Staffing is a healthcare staffing agency based in California. As a contract employee with B2B-Staffing, my duties were to assist its clients with various medical-assistant service needs. After the Covid-19 epidemic of 2020, my final assignment was an effort to return stability to Washington State, which primarily entailed vital screenings of the area work force. Medical AssistantBosley Medical - Seattle, WAJanuary 2019 to December 2019Bosley Medical is a hair restoration company based in California. As a medical assistant with Bosley, my primary responsibilities were procedure room preps, assisting surgeons when needed, and post- operation needs.Medical Assistant/Phlebotomist, and Plasma Processor Grifols Inc. (Biomat, USA) - Seattle, WAMarch 2018 to December 2018Grifols plasma is a Spanish multinational pharmacy company. My primary role with Grifols was to process their blood-plasma units for the later manufacture of pharmacy products. This role entailed the collection of samples from the units. Our testing involved: Nucleic Acid testing, Viral Marker testing, Tetanus & Hepatitis testing, Titers & Prescreening testing, and Serum Protein testing (to name a few). I was also in charge of freezer maintenance and monitoring for proper temperatures; Data entry and paying donors before packing for later shipment was also a part of this responsibility. I would also file charts and stock equipment when in the office area. Lastly, when on the donor-floor, I would assist customers on the company machines, which included: venipunctures, collections-monitoring, and resolving collections- problems, with quality care, when needed.Phlebotomy TechnicianCHI St. Vincent Hot Springs - Hot Springs, AROctober 2017 to December 2017CHI Saint Vincent's, (or, former, Saint Joseph's Hospital), is a faith-based (non-profit) company that serves the health needs of Little Rock, and Hot Springs, Arkansas. They are my starting place in allied healthcare,(and general customer service). Here, I was responsible for finishing my assistant- internship. EducationMA-P in Allied HealthcarePetra Allied Health, Grifols Incorporated - Hot Springs, AR December 2018 to May 2019High school diploma or GED in General StudiesBenton High School - Benton, ARSeptember 2008 to December 2008Skills Organizational skills English Conflict management Time management Epic Accounting Communication skills Microsoft Excel EMR Systems Typing Writing skills Microsoft Office Cash handling English Computer literacy Restaurant experience Medical terminology Negotiation Hospital experience Fluent Data entry Business Basic Microsoft Word Customer serviceCertifications and LicensesCertified Phlebotomy TechnicianBLS CertificationDriver's LicenseCPR Certification

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