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Title Front Office Customer Service
Target Location US-FL-Orlando
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Orlando, FLPHONE NUMBER AVAILABLEEMAIL AVAILABLEMEDICAL SKILLS ADMINISTRATIVE SKILLSObtaining Vital SignsLab and Diagnostic RequisitionsX-ray processingAssisting with Patient ExamsRx DocumentationMedication AdministrationExam Room PreparationMedical History DocumentationEMR Knowledge/ExperienceOffice ProceduresBilingual Spanish/English SpeakingSchedulingCustomer ServiceElectronic Health Record SoftwareSupervision and Team WorkBasic Medical BillingHealth Insurance VerificationReferrals & Prior AuthorizationsHIPAA ComplianceOSHA ComplianceTelephone TechniquesEDUCATION & CERTIFICATIONSFlorida Career College, Orlando, FLMedical Front Office and Billing Diploma Program May 2022*CPR/BLS can be obtained if requiredPROFESSIONAL EXPERIENCEFoot and Ankle Clinic, Orlando, FL August 2023 -CurrentMedical Front Office/ Clinical SupportCustomer Serviceprovide basic assistance to the doctorPerforming vitalsExam preparationExam Room PreparationScheduling Patient VisitsObtaining medical historyPerforming other clinical skills as neededGastro Healthcare, Orlando, FL May 2022-May 2023Medical Front Office/ Clinical SupportInterviewed patients to complete documents, case histories, or forms, such as intake or insurance formsOperated office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports,Performed bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.Performed various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.Transcribed recorded messages or practitioners' diagnoses or recommendations into patients' medical records.Compiled and record medical charts, reports, or correspondence, using typewriter or personal computer.Scheduled tests or procedures for patients, such as lab work or x-rays, based on physician orders.Arranged hospital admissions for patients.Florida Cardiology, Orlando, FL April 2022-May2022Medical Front Office / Externship Student225 Hours Completed.Answered telephones and direct calls to appropriate staff.Scheduled and confirm patient diagnostic appointments, surgeries, or medical consultations.Completed insurance or other claim forms.Greeted visitors, ascertain purpose of visit, and direct them to appropriate staff.  Transmitted correspondence or medical records by mail, e-mail, or fax.AchievementsObtained 4.0 GPA upon GraduationMedical Program AmbassadorHigh honors/Presidents listHonor RollProgram Advisory Committee Member/Guest speakerReferences Furnished Upon RequestI am a dedicated Medical Office Professional with an extensive scope of knowledge and a proven amount of passion. What I may lack in credentials, I pick up in experience and willingness to learn.My goals are to continue in Healthcare and advance into a position where I can help those in need.

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