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Click here or scroll down to respond to this candidateCandidate's Name
Seattle, WA PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARYOrganized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. EXPERIENCEBGSF - Seattle, WA, 3/2024 - CurrentAssistant Leasing Professional Manage all aspects of the leasing process, including leasing apartments, preparing lease paperwork and assisting to ensure a smooth move-in Greet clients, assess needs, answer questions and provide tours of the apartments and community Ensure a frictionless signing and move-in process for tenants Advise available properties online and offline Request guarantor information when needed Keep management informed of any issues Answers, transfers and directs phone calls to assist customers to the appropriate staff membersSeattle Used Bikes - Seattle, WA, 10/2023 - 11/2023 Assistant Office Manager Kept office and warehouse clean and well-organized to keep areas presentable for customers to maximize professional appeal Created and updated physical records and digital files to maintain current, accurate, and compliant documentation Answered, transferred and directed phone calls, customers, and mail to correct staff members Assisted with inventory and parts by ordering requisitions and stocking and shipment receiving Delivered top-notch administrative support to office staff, promoting excellence in office operations Conducted research to assist with routine tasks and special projects Created, maintained and updated customers filing systems for paper and electronic documents Provided backup to front desk to step in to assist with various tasks whenever the employee was absent or at lunchRed Wing Shoes - Bellevue, WA, 7/2023 - 10/2023Shoe Sales Associate Provided support for sales goals by helping to identify trends, style replenishment, product needs and best sellers, and stock rotation Promoted sell thru by providing each customer with multiple options Sold other company products in addition to shoes, such as apparel, protective glasses, polishes, etc. Acted as the stores resource with the companys shoe product knowledge to provide customers as needed Made shifting products the objective throughout the day. In addition to product knowledge, giving customers an amazing experience Ensured shoes are well displayed to enhance sales and deliveries Ensured that the merchandise is quickly replenished after the sale Applied visual techniques in ensuring store maintains the required company visual standards Helped with the current inventory and discontinued shoes to mark down. Then place in our discounted area for saleSeaTac Lighting and Controls - Tukwila, WA, 2/2023 - 7/2023Front Desk/Shipping and Receiving Kept track of making appointments and/or gathering quotes as needed for vendors Managed warehouse in which duties included shipping/receiving, tallying and stocking Reviewed order data to verify transaction and shipping dates Received incoming shipments, compared contents against associated records and transmitted to the proper department Processed invoices and order forms for goods received and shipped for proof of transactions Packed, secured, labeled and applied postage to materials to prepare items for shipment adhering to protocols Worked prepping supplies and setting up events to ensure everything was in order prior to attendance Provided IT with keeping all tech items updated and working properly Answered phones and transferred to appropriate departments PCCCommunity Market - West Seattle, WA, 8/2022 - 10/2022Cashier/Backup In Charge (PIC) Maintained job responsibilities including modeling and providing excellent, professional customer service Received and processed all payments according to PCC standards Handled merchandise returns in a friendly manner Ensured that department sanitation, cleanliness, and safety standards were met Supervised the front end and maintained the entire store, ensuring that all PCC policies and procedures are followed properly Protected the safety of staff and customers and the security of PCC property Handled daily use and any problems with equipment properly and ensured adherences to store standards Worked well in a team setting, providing support, input and guidanceSwedish Hospital - Cherry Hill, Seattle, WA, 11/2021 - 8/2022Healthcare Patient Service Representative All dealings with patients and co-workers were friendly and in a pleasant manner Directed calls and inquiries to proper personnel Greeted incoming patients and acknowledged patients as they left Determined where the patient needs to be in the clinic and notify appropriate personnel Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements Gathered information, assessed and fulfilled callers needs and educated on important policies and procedures Maintained designated portfolio of customer accounts by contacting customers behind on payment obligations Provided exceptional customer service to patients, answering questions and addressing any concerns Verified insurance eligibility and coverage for patients Filed and maintained patient records in accordance with HIPAA regulations Managed patient registration process, confirming data accuracy and completeness Built and maintained positive working relationships with patients and staff Promoted a superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly1 Green Planet, Renton, WA, 6/2019 - 11/2021Office Administrator Entered accounts payable receipts and invoices into the company system for payment Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions Entered accounts payable receipts and invoices into the company system for payment Developed new business forms to improve production and management for our day-to-day operational activities Answered all phone calls, assessed clients, maintained and managed our warehouse calendar Reconciled account files and produced monthly reports Managed and properly accounted for petty cash issued to facilitate general office activities Leveraged strong multitasking skills to manage customer service, data entry, invoicing, inventory control, returns, and purchasing Facilitated office productivity, coordinated personnel schedules, quality assurance and procedural improvements Assisted in organizing and overseeing assignments to drive operational excellence Cultivated positive rapport with fellow employees to boost company morale and promote employee retentionSafeway, Kent, WA, 3/2017 - 6/2019Cashier and Deli Clerk Greeted customers entering the store and responded promptly to customer needs Built relationships with customers to encourage repeat business Tallied money in cash drawers at beginning and end of shifts to maintain accuracy Operated cash register for cash, check, and debit card transactions with excellent accuracy levels Worked a flexible shift in different departments as well as store location to meet business needs Helped customers complete purchases, locate items, and join reward programs Followed all store procedures regarding coupons, gift cards, or the purchase of a specific items, such as alcohol or cigarettes Addressed customer needs and upsold by making product recommendations to increase sales Learned duties for various positions and store locations providing backup at key times Responded promptly to requests for assistance, spills and customer inquiries Set up new sales displays each week with fresh merchandise Maintained current knowledge of store promotions and highlighted sales to customersFull Swing Golf, San Diego, CA 4/2015 - 2/2017Administrative and Accounting Assistant Answered phone system, routing calls, delivering messages to staff and greeting visitors Restocked supplies and placed purchase orders to maintain adequate stock levels Executed record filing system to improve document organization and management Managed and coordinated scheduling for in-home and corporate installations Assisted coworkers and staff members with special tasks on a daily basis Scheduled and coordinated office events, catering and meetings Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements Maintained accurate and complete documentation to facilitate accounting and filing functions Used accounting software to prepare weekly and monthly financial reports as requestedCrediauto Financial, San Diego, CA, 3/2013 - 4/2015 Operations and Insurance Manager Designed the company website for a more user-friendly interface resulting in an increase of online loan payments Created a proficient insurance program to ensure clients have active policies and are complying with their contract Managed collections team to bring our AR sheet from 14% to under 6% resulting in millions of collected dollars Responsible for accurate monthly credit reporting for 650+ clients to comply with Equifax, Experian and Transunion Coordinated voluntary/non voluntary vehicle repossessions with our clients and repossession companies Facilitated the COO with any outstanding and ongoing projects to ensure completion with accuracy and a quality outcomeEDUCATIONBusiness Marketing, Computer and Business Courses Mesa College, CA 2012SOFTWAREMicrosoft Word, Microsoft Excel, Microsoft PowerPoint, Adobe Photoshop CS3 and CS6, Adobe Illustrator, Dreamweaver, Salesforce, SAP, BlueHornet, Stream Send, Lyris, Epic, Vertical Response, Siebel, Epiphany, Polaris, Autopal, Evernote, File Maker Pro, QuickBooksINTERESTS AND HOBBIESVisual Art, Computer Graphic Design and Photo Editing |
