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| | Click here or scroll down to respond to this candidateCharles T. Cooper233 Norwich Drive, Clayton, NC 27520PHONE NUMBER AVAILABLE EMAIL AVAILABLEField Service Technician ~ Commercial Drivers License Class A ~DOT Medical CardCertified Security Officer~Forklift Operator ~ Railroad ConductorProfessional Objective: Dedicated truck driver with two years of experience seeking a position with an organization where I can utilize my knowledge of transportation regulations and safe driving practices to ensure safe and efficient delivery of goods.Professional Summary:13 years Manufacturing Associate Experience2 years CDL Driver Experience3 years Pump Maintenance3 years Railroad Conductor13 years of Warehouse Distribution ExperiencePublic Works (Water)Standard Operation ProceduresAutomated Radio Frequency (RF)Environmental Health & Safety (EHS)BalerFront-End LoaderBobcatPallet JacksCherry PickersReach Trucks11 Years Forklift Operator ExperienceCertified Security SpecialistProfessional Experience:Xylem Inc 5/2022-PresentClass A Driver FlatbedSafely operate a Commercial Flatbed (CDL A) vehiclePossess a Department of Transportation Medical cardIdentify or verify equipment delivery or collection with customers and perform inspections assessing if damages are presentMaintain a detailed log of hours of service utilize Electronic Logging Devices (ELD) in accordance with state and Federal Motor Carrier Safety Administration (FMCSA) guidelinesSafely operate forklifts to safely load and secure equipment on and off trucks and trailersSecure loaded items on the truck for safe over-the-road travel in accordance with Federal Motor Carriers Safety Administration (FMCSA), Federal Department of Transportation and local Department of Transportation guidelinesTravel locally to mobilize/demobilize small pump systems; Ensure pumping system and pipeline meet operational requirements.Ability to work flexible hours & extended hours as needed (weekends, overtime and on-call rotations)Some duties are location/site specific and additional duties may be required based on the business needs.Xylem Inc 6/2017-5/2022Field Service Technician/Pump TechnicianService skills and repair situation managementLays pipe, and replace lines, set-up new sewer lines.Flushes out pipes frequently to ensure clogging does not occur.Responsible to complete all tasks from installation, startup, functional & performance testing, training, project closeout, warranty transition, service, and aftermarket contracts. Capability of handling PLC software modification a plusTroubleshoot any issues with water pumps, to ensure water is flowing smoothly.Set-up water pumps in manholes due to new construction.Responsible to identify service requirements and manage site resources to complete the activities on time. On site management of other suppliers or Xylem resources as needed.Conducts TotalCare equipment condition audits to establish service opportunities and potential actions to lessen Customer equipment downtimeWorks with Customers representatives to understand equipment issues, troubleshoot and diagnose root-cause problems, and arranges necessary parts and service to resolve issues. Timeliness, commitment to customer, and a driving sense of urgency is a requirementCollaborate and manage customer communications (requests, complaints, observations, etc.) with the appropriate Xylem internal teams to bring timely resolution to Customer issues.Review specifications, design and scope of supply of the assigned projects in order to have a clear and detailed understanding of the requirements to help streamline onsite service completion.Customer Management and Communication SkillsReporting and documentationResponsible for timely completion and submittal of all activity reports (weekly) and other associated documentation.Responsible to identify modifications to existing product/project documentation and communicate to Customer and Xylem project team for review & approval.Responsible to ensure all equipment on site work per safety and quality requirements and per company and project specifications.Follow and comply with all Environmental Safety & Health (ESH) policies.Dillon SupplyForklift/Crane Operator 8/20165/2017Manipulate or depress cane controls to regulate speed and direction of crane and hoist movement according to written, verbal, or signal instructions.Review manifest to ensure the quantities of the shipment are accurate.Repair crane as needed.Inspect crane for safety issues daily.Determine if any parts are malfunctioning.Complete job tickets, service quality summaries, and all other necessary paperwork.Lift, position and place machinery, equipment or other large objects at construction sites and industrial facilities.Drive trucks to worksites and unload trucks.Place blocks and outriggers to prevent capsizing when lifting heavy loads.Move levers and pedals to rotate crane on chassis to raise and lower crane boom and to raise and lower load-line.Bolt boom sections together to extend or modify boom for pile driving or high lifting.Work with in precise limits and standards of accuracy.Operate crane according to signals from helper.Start and stop crane engine.Follow directions carefully.CSX TransportationFreight Conductor 5/2013 7/2016Ensure compliance with all train orders, signals, and railroad rules and regulations for safety, operations, and the Federal Railroad Administration (FRA)Review instructions from dispatchers and yardmasters, and discuss with locomotive engineer and train crewInspect all equipment on cars prior to departuresReceive and transmit information by radio and telephoneRead and understand bulletins, work orders, and switch listsAssist and instruct train crews to couple and uncouple cars, operate switches, and make minor repairs to railcars, including replacing heavy couplings or air brake hosesWork with customers to ensure accurate movement and placement of carsMaintain awareness of surrounding area and suspicious activity to ensure rail safetyOperate locomotive equipment through the use of remote-control device.Comprehend color and/or hand signals and systemsQuickly and repeatedly make precise adjustments in moving the controls of a machine or vehicle to exact positionsQuickly respond (with the hand, finger, or foot) to visual symbols, signals and displays (sound, light, picture, etc.)Ability to read and interpret a manifest by reviewing the list of cargo that was being carried by each railcar.Utilized the metric system to ensure that the capacity and weight of the cargo on the railcars were not over the legal limit.EducationThomasville High School Diploma June 1998Carolina Trucking Academy May 2022CertificationsState of NC Certified Security Officer October 2019Department of Transportation Medical Card |