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RETAIL, INFORMATION TECHNOLOGY TECHNICIANCONTACT EXPERIENCEPHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARYMotivated professional with asuccessful background inretail offering advancedmoney handling,merchandising, and teamleadership abilities combinedwith dedication,and a hardworkingapproach. Focused onmaximizing team efficiencyand customer satisfactionthrough training andperformance improvements.Harbor Freight - Sales AssociatePenfield, NY2023 2023 Greeted customers and provided exceptional customer service. Assisted customers with product selection. Processed transactions using a point-of-sale system.Left due to hours cut, all part-timers were cut back to only 12 hours a week.Home Depot - Head Cashier, Customer Service, Sales Penfield, NY08/2019 - 11/2021Supervised cashiers during shifts, ensuring proper coverage of cash registers.Ensured all cashiers were trained in in-store policies, procedures, and safety protocols.Performed closing duties such as emptying registers.Moved back to sales because I was leaving to care for my stepfather and his girlfriend who were terminally ill. Eastman Kodak Company - Diversity and Inclusion Curriculum Team LeaderRochester, NY01/1976 - 01/2002Provided guidance on best practices for creating an inclusive work environment.Collaborated with Vice Presidents and other departments as a liaison between the VPs and shop floor on diversity and inclusion.Started on the shop floor and advanced to making kettles, then developer of statical process control test programming |