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Email : EMAIL AVAILABLEPhone : PHONE NUMBER AVAILABLEBrooklyn, NYSkills Education Customer Sales 06/2019 Patient Scheduling High School Diploma Time Management Brooklyn Frontiers High School Microsoft Programs Brooklyn, New York Guest ServicesSummaryFriendly Sales Associate dedicated to helping every guest and customer with a smile and a wonderful attitude.Strengths include controlling high-volume environments and addressing guest concerns.Rainbow Shops- Sales AssociateBronx, New York07/22-PresentOrganizing inventory and merchandiseHelping customers throughout the store with any advice and questions about anything they are purchasing.Promoting sales and combining clothes for customersMaintaining a clean workplace for the staff and customersCounting the registers quarterly throughout the day to ensure accuracy and security .Love Your Smile Dentistry - Remote Dental SchedulingNew York, NY05/2021 - 06/2022 Answered and managed incoming calls and emails. Verified, updated and entered patient information into the system. Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within a high-volume environment. Arranged documents for insurance claims.Scheduled cleanings and dental appointments for patients using appointment software.Maintained master calendar and scheduled new appointments based on provider availability.Prepared new patient files and updated existing records with new personal, insurance and medical information.Handled telephone and in-person requests for assistance from new and established dental practice patients.Educated patients about post-operative and at-home care for optimal outcomes.