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Title Office Manager Customer Service
Target Location US-MS-Greenwood
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Indianola, MS Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAttentive individual offering over 10 years working as Shift Leader for Warehouse and Retail organization. Focused and skilled in employee oversight, mentoring, and making process improvements. Manage team needs with a proactive approach. Well organized in planning schedules and workflows to accomplish objectives. Hardworking, encouraging, and reliable.#readytoworkAuthorized to work in the US for any employerWork ExperienceAssembler/PackerMilwaukee Tool-Greenwood, MSJune 2022 to PresentAssemble blade packs and seal them on a RF station to be sold to stores. Office ManagerMcCray Transportation LLC-Indianola, MSMay 2017 to PresentCreated communication strategies to meet client objectives. Contacted Brokers in sales territory to set up appointments. Completed all timesheets, traceability forms, and documentation on time. Completed all company insurance renewals including property, general liability, cargo, and aviation. Created and process invoices on a daily basis. Provide daily loads to Owner Operators. Assistant ManagerDirt Cheap-Greenwood, MSFebruary 2020 to June 2022Trained and Supervised hourly employees, made weekly schedule, contribute to hiring new employees, open and close the store, went to the bank for change, put out freight, participated in inventory counts and manage the store daily. Managed a group of team members and associatesDepartment ManagerWamart Supercenter-Indianola, MSFebruary 2011 to May 2017Trained newly hired employees by explaining job responsibilities and overseeing task prioritization. Supported management in operational improvements and resolution of attendance problems to deliver top-notch customer service. Protected company reputation and built a loyal client base by working relentlessly to resolve problems and improve customer satisfaction. Followed district protocols in handling and resolving disciplinary issues. Conducted morning audits to check the store for proper signage and to determine shelves requiring additional inventory. Repack SupervisorDollar General- Distribution Center Indianola, Ms-Indianola, MS April 1999 to May 2010Trained newly hired employees by explaining and demonstrating job responsibilities. Maintain KRONOS reporting. Developed lesson plans designed to improve proficiency in Inbound Repack Department. Notifies WMS personnel regarding shutdowns or other WMS failures. Conducted weekly and monthly staffing reviews with Inbound/Outbound Mangers. Partners with Training Department to monitor new employee development tracking. Performs counseling sessions and is empowered to dismiss employees in an applicable situation.EducationHigh school diplomaGentry High School - Indianola, MSSeptember 1986 to May 1988Skills Computer Skills (10+ years) Clerical Experience Payroll Computer Literacy Supervising experience Supervising experience Customer service Payroll Office management Assembly Leadership Inventory control Microsoft Outlook Kronos Management Cash handling Communication skills Organizational skills Time managementAdditional InformationKnowledgeable and Proficiency MS Word and MS Excel.

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