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| Click here or scroll down to respond to this candidateCandidate's Name
Street Address State StreetBatavia, NY Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVE: Seeking a clerical/office position where I can utilize my skills and abilitiesSKILLS/QUALIFICATIONS:Customer serviceMicrosoft Word/ExcelEmployee schedulingSupervisory experienceMulti-Line phone systemData EntryTypingCollectionsMedical TerminologyReceptionEMPLOYMENT EXPERIENCE/DUTIES:Collections/Customer Service/SupervisoryArrange for debt repayment and establish schedules based on customers financial situationsLocate and notify customers of delinquent accounts by mail or telephoneConfer with customers by telephone to determine reasons for overdue paymentsLocate and monitor overdue accounts, using computers and automated systemsRecord information about financial status of customers and status of collections effortsTrace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighborsPerform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customersResponsible for training, monitoring productivity of the team and schedulingCompleting call reviews with the team and make recommendations for improvementWORK HISTORY:Family Advocate2017-presentCommunity Action/Head StartBatavia, NYSenior Collector 2012-2017Premiere Credit of North America Batavia, NYEDUCATION:Genesee Community College 2010-2012Coursework in Human Services Batavia, NYBatavia High School Graduated/2000High School Diploma Batavia, NY |