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Click here or scroll down to respond to this candidateCandidate's Name
Flemington, NJ 08822 908-418-1521 EMAIL AVAILABLE LINKEDIN LINK AVAILABLE C-LEVEL EXECUTIVE, BUSINESS CONSULTANT, & VERSATILE LEADER Brings high financial acumen, emotional intelligence, and a front- to back-office command of operations. Tenured business owner, consultant, account manager, and team leader across industries. Dramatically improves cost savings and profitability with a commitment to process improvement, customer success, compliance, and business integrity. Skills & QualificationsLeadershipStrategic PlanningProject ManagementCross-Functional TeamsBudgetingTeam LeadershipChange ManagementBusiness AlignmentCollaborationStakeholder RelationsTrainingOperationsRisk Reduction &ManagementRedundancyCost Control & OptimizationProcess ImprovementAutomationComplianceContract & VendorNegotiationPerformance MetricsWork Culture & EfficiencyProfessional DevelopmentIT Strategy & InfrastructureTechnology RoadmapSystems Migration &IntegrationData WarehousingDashboardsExecutive ReportingData SecurityTools & TechnologyAzureTableauWindowsMS Office SuiteProfessional ExperienceTEAMLOGICIT, Myrtle Beach, SCPresident & CIO, 02/2018 to Present As owner and operator of this MSP franchise, manage a ~five-member staff to service a book of business valued at $205K in annual MRR, with 16 cross- industry small and medium-sized business (SMB) clients. Provide a range of services that include VoIP, NOC, proactive support, project delivery, web and software development, asset management, strategic planning, and implementation. Fully source, qualify, contact, close, and manage client accounts, with a marketing and sales process that includes email, cold calling, mailers, discovery meetings, proposals, and contract negotiation. BLUE PANTHER BUSINESS PARTNERS LLC, Whitehouse Station, NJ Principal & Owner, 10/2007 to Present Provide management technology consulting, strategic planning, and on-site support for SMBs as a business improvement specialist, focusing on IT quality, sales, marketing, cash flow, and production. Maintain a $175K book of business with 11 clients. Conduct forensic discovery, staff and process observation, interviews, process and procedural changes, documentation, and reporting. Secure new business through referrals, the chamber of commerce, and in partnership with loan officers and CPAs.BIG Cs HOLDINGS, INC. (a C-corp DBA Gray Man Spirits), Myrtle Beach, SC President & CEO, 12/2017 to Present Established and serves as 100% shareholder of this C-corp, which opened three boutique locations along the Myrtle Beach Southern Grand Strand in less than a year. Manage an eight-member staff with $1M gross revenue, providing retail coaching, implementation and oversight of operating procedures, technology support, financials, taxes, licensing, marketing, and payroll. COMPASSION-FIRST PET HOSPITALS, Tinton Falls, NJChief Information Officer, 03/2015 to 06/2017 Led two IT infrastructure and application teams, comprising 14 systems administrators, computer technicians, developers, and database administrators to connect 30 specialty veterinary hospital locations with$245M in combined revenue. Designed and implemented executive dashboards and a real-time data warehouse, which enabled timely daily and monthly financial KPI reporting by replacing manual reports that were based on six-week-old data. Continued on next pageExecutive LeadershipAcquisitions & ConsolidationAs CIO of Compassion-First PetHospitals, facilitated 24 hospitalacquisitions and data conversions.After each purchase, implementedan M&A playbook to onboard ITsupport and financial systems.Later, designed and executed astrategic technology plan tomigrate and consolidate legacyand newly acquired locations on asingle platform.Configured two separate butredundant colocations aspart of a two-year, $2.2Mproject.Created a bioinformaticsdatabase to simplify andstandardize complexdiagnostic coding.Led planning and design of a$2M big data capture tosupport forecasting, inpartnership with a virtualthird-party team.Community Outreach(Greater Myrtle Beach, SC)President & Board MemberOystercatcher Island HOAMarketing Vice-Chair,Board Member, &Certified MentorSCORE Grand Stand DistrictLeadership HunterdonAlumni BoardHunterdon CountyChamber of CommerceGeneral ManagerHunterdon Chamber RadioSecretary of the BoardHunterdon HarmonizersBoard Member-at-Large& Music Team MemberLow Country ChorusCandidate's Name , page 2 of 2Professional Experience, cont.COMPASSION-FIRST PET HOSPITALSChief Information Officer, cont. Completed an ETL process to integrate data from proprietary hospital systems, using an executive dashboard and a new accounting system. Centralized data and fortified disaster recovery capabilities with the installation of two data centers and Verizon MPLS WAN. CIT, Livingston, NJVice President Information Technology, 07/2000 to 03/2007 Operations Increased the divisions annual profitability by $3M and reduced production errors by 45% with a new asset management business process for leasing operations, a protocol that became an enterprise-wide model. Improved productivity by 20% with the instatement of quality assurance processes. Raised productivity by 20%, using rational products to conduct client / server architecture planning and software configuration. Reduced annual expenses by $100K with merged processes for acquisitions. Implemented Sarbanes-Oxley and Patriot Act controls and documentation to reduce financial risk, retain shareholder value, and ensure compliance. Negotiated contracts for software licensing and third-party services. Revenue & Client Account Management Managed a $12M budget and application teams in the end-to-end software development lifecycle for a joint-venture leasing system, which contributed 40% of revenue to the divisions $1.2B bottom line. Served as the only one of 16 IT vice presidents assigned to all IT functions; regularly sought to diffuse and manage tenuous client relationships. Marketing & Business Development Supported attainment of multiple new clients, incorporating detailed IT systems background in a CD-demo marketing initiative, to promote the full- service product leasing lifecycle across other phone system brands. Oversaw development and rollout of a lease origination website, which drove more than 50% of the divisions business based on its ability to provide fast credit decisions, real-time document generation, and online assistance. EducationDoctor of Business Administration (DBA ABD)University of PhoenixMaster of Science (MS) in Computer Information Systems University of PhoenixBachelor of Arts (BA) in Computer StudiesBachelor of Music (BM) in Music EducationBachelor of Music (BM) in Applied TrumpetNorthwestern UniversityDiploma in Computer ProgrammingThe Chubb Institute |
