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Click here or scroll down to respond to this candidateAustin, TX 78703PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARYDiligent employee with customerservice, multitasking andtime management abilities. who iscommitted to providing everycustomer a positive andmemorable experience. i thrive inchallenge-based and fast pacedwork environments where i bring adetail oriented and decisive naturecharacterized by sound judgement,and exemplary multitaskingabilities. i am comfortable workingautonomously, as well as withteams to accomplish tasks.SKILLS Appointment Scheduling Travel Coordination Mail Handling Document Control Clerical Support Invoice Processing Microsoft Outlook Sensitive Material Handling Sorting and Labeling Customer Relations Database Entry Microsoft Excel CDL Class B License DOT Compliance Shipment VerificationRACHQUELMOSLEYEXPERIENCEOctober 2022 - CurrentAdministrative Assistant II HHSC Austin State Supported Living Center Austin, TXFebruary 2011 - November 2022Driver, Warehouse Orders HHSC Austin State Supported Living Center Austin, TXProvided administrative support to the executive team, including scheduling meetings and managing calendars.Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.perform logistical inventory and warehouse work. Work involves electronically controlling inventory, processing replenishments of stock, putting away goods, rotating stock, pulling orders from inventory stock bins, deliver goods to state facilities, maintaining warehouse security As well as ordering supplies for ant the work centers, working directly with the Customers assisting them with all aspects of the job and getting there Product back to them in a timely manner. Assisting Trainers with the jobs, training them how to do the job. as well as assisting the clients while they do the job.Answers telephone, handles walk up customers and relays any messages or pertinent information to the warehouse supervisor. Provides information regarding status of delivery of warehouse stock orders as requested and other related warehouse inquiries.Ability to review warehouse rules, regulations, and policies for compliance and to follow departmental policy instructions for inventory control guidelines.Skilled in use of operating a computer using inventory control and receiving software's.Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.Ensured efficient operation of office equipment such as printers, copiers and fax machines.Entered data into spreadsheets using Microsoft Excel or other similar programs. Skilled in communicating effectively verbally and in writing, Delivered packages to customers in a timely and efficient manner. Maintained accurate logs of vehicle inspections and repair status. Checked loads to ensure that cargo was secure and distributed evenly. Schedule Interview Resume Received Elderly and Disabled Assistance Passenger Interaction Transporting Students Local Traffic Laws Clean Driving Record Map Reading Passenger SafetyREFERENCESFullerton CollegeCollege CounselorKnown for 20+ yearsPHONE NUMBER AVAILABLEEMAIL AVAILABLEHHSC/ Austin Supportive LivingCenterShift CoordinatorFormer SupervisorKnown for 10 yearsPHONE NUMBER AVAILABLEEMAIL AVAILABLEAssistive Technology SpecialistFormer ColleagueKnown for 10+ yearsPHONE NUMBER AVAILABLEEMAIL AVAILABLEHHSCRandom Drug Test AdministratorSpecialistFormer SupervisorKnown 10+ yearsPHONE NUMBER AVAILABLEEMAIL AVAILABLENew Hope Full Gospel BaptistchurchSpiritual AdvisorsKnown For 31 yearsPHONE NUMBER AVAILABLEEMAIL AVAILABLE Dr Arnette Edwards Kara Olaniran Shameka Holmes HHSC Tosha Deckard Bishop David C. CooperOctober 2009 - February 2011Direct Support Professional HHSC Austin State Supported Living Center Austin, TXFollowed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles. Verified the contents of inventory loads against shipping papers. Provided excellent customer service by responding promptly to customer inquiries and complaints.Loaded and unloaded goods from truck using hand-trucks or pallet jacks.Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.Communicated effectively with dispatchers regarding pick-ups and deliveries status updates. Assisted with loading and unloading freight when necessary. Adhered to company policies and procedures related to safety and security standards.Participated in training sessions regarding safe driving practices and defensive driving techniques.Delivered goods and services to customers on time and in excellent condition.Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.Utilized GPS to optimize routes and continuously meet estimated delivery times Documented daily mileage, gas and other data.Performed pre-trip inspection checks and reported problems to supervisor.Recorded discrepancies and damages to inventory and reported findings to supervisor.Determined most expedient trip by mapping out driving routes ahead of time. Achieved consistently high customer scores due to exceptional service. Picked up clients from specific locations to transport and drop off at destinations. Saved fuel by leveraging GPS to identify faster routes. Drive client to and from work sites toTransported riders to designated stops according to pre-determined schedules.Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.Facilitated social interactions between participants and their peers in the community.Accompanied individuals on outings to promote independence and integration into the community.Assisted in planning and implementing recreational activities for participants.Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor. Provided guidance and support to ensure safety of individuals served. July 2020 - CurrentCaregiver Halcyon Home Health Austin, TXNovember 2022 - CurrentDriver Uber And Lyft Austin, TXInstructed individuals in self-advocacy skills to increase autonomy and decision making abilities.Collaborated with other staff members to develop individualized service plans for each participant.Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.Developed relationships with families of those receiving services to ensure continuity of care.Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.Maintained clean and well-organized environment for client happiness and safety. Assisted individuals in learning and developing new skills. Tracked and reported clients' progress based on observations and conversations.Assisted with planning and coordination of activities and outings based on individual needs.Accompanied or transported clients to appointments, errands and social activities.Documented current patient information to update vital signs, behaviors and eating habits.Developed strong and trusting rapport with patients to facilitate smooth, quality care.Aided with mobility and independence for disabled individuals and continually monitored safety.Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.Prepared meals according to dietary requirements and assisted with feeding when necessary.Administered prescribed medications on a timely basis following care plan instructions.Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information. Accompanied clients to social events such as movies or plays. Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.Performed light housekeeping tasks related to the client's care such as laundry and changing linens.Respected the rights of each individual client while maintaining confidentiality of all personal information. Laundered clothing and bedding to prevent infection. Delivered packages to customers in a timely and efficient manner. Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition. Checked loads to ensure that cargo was secure and distributed evenly. Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.Provided excellent customer service by responding promptly to customer inquiries and complaints.Performed emergency roadside repairs such as changing tires or jump starting batteries when needed. Achieved consistently high customer scores due to exceptional service. Picked up clients from specific locations to transport and drop off at destinations. Saved fuel by leveraging GPS to identify faster routes. EDUCATION AND TRAININGHigh School DiplomaAlbuquerque High School, Albuquerque, NMSome College (No Degree)Cypress College, Cypress, CA |
