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Title Case Management Outreach Worker
Target Location US-NY-Rochester
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PROFESSIONAL SUMMARYDedicated Outreach Worker with extensive experience within urban environments; skilled in identifying neighborhood problems and assessing resident needs. Highly skilled in case management, dispute settlement and mediation, as well as behavior modification training.EXPERIENCEJANUARY 2022  DECEMBER 2022  FLOWERCITY AMERICORPS  ROCHESTER, NYCOVID RESPONSE ASSOCIATEMapped several City Zones for Distribution of Covid-19 Test Kit distribution.Provide literature to neighborhood businesses promoting healthy choices among residents.Meet with Block Association Officer to determine the number of test kits to distribute.MAY 2015  NOVEMBER 2021  ACTION FOR A BETTER COMMUNITY, INC. ROCHESTER, NYPARENT PARTNERServed as a parent liaison during school visits, community meetings, and group sessions.Mentored adolescents and tracked achievements aimed at increased self-sufficiency/ independence.Served as a liaison that connects program consumers with resources and opportunities.Provided case management, information & referral services.OUT REACH WORKERDetected and engaged with high risk individuals to mediate against violence.Case management, job placement, and court appearances to promote independence.Supported service coordination information & referrals.Conducted community outreach to build local partnerships.Identified opportunities as a deterrent to violence and or criminal involvement.Distributed public education materials to targeted audiences.Attended community events and championed public responses including marches and walk forums.Conducted intake, data collection, and reporting of neighborhood incidents.SEPTEMBER 2009  JUNE 2014   YMCA  ROCHESTER, NYFOOD SERVICE MANAGEROrganized operations and managed food services for up to 220 childrenMonitored inventory, communicated with vendors, and ordered suppliesBUILDING MAINTENACEMaintained offices, rooms cleaning, moppingDusted furniture, cleaned, and stocked restroom and break room daily.Trash removal.EDUCATION2021 GED  Monroe BOCES 2  Rochester, NYTRAININGS/WORKSHOPS2022 Active Shooter Training  City of Rochester  Rochester, NY2022 Community Emergency Response Team (CERT) Training  FEMA  City of Rochester, NY2019 Community Engagement To Reduce Victimization  RIT  Rochester, NY2019 Emotional Trauma  Monroe County System Of Care  Rochester, NY2017 Recovery Coach Recovery Coach University  Rochester, NY2016 Mental Health First Aid USA  National Council For Behavioral Health  Washington, DC2015 SNUG Violence  Violence Intervention And Reduction Training  NYS DCJS  Albany, NY

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