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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVE: To obtain a position where my skills and experience can be an asset to a company.PROFESSIONAL EXPERIENCE:Customer Service RepresentativeConfer with customers in order to provide information about products and services, take requests for ID cards or cancel accounts, to obtain details of complaintsKeep records of customer interactions,transactions, recording details of inquiries, complaints, and comments, as well as actions takenResolve customers' service or billing complaints by performing activities such as audit billing and adjusting billsCertified Nursing AssistantMaintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case managerChange bed linens, wash and iron patients' laundry, and clean patients' quartersOffice ManagerMeet with prospective tenants to show properties, explain terms of occupancy.Direct collection of monthly rent, rental fees, and depositsPlan, schedule, and coordinate general maintenance and major repairs for commercial or residential propertiesEMPLOYMENT HISTORYSpectrum Billing Specialist5/2023-PresentQuantum Health Patient Care Coordinator 7/2021-10/2022 Columbus, OHWestMed/Optum360 Customer Service Rep 5/2015-04/2021 Charlotte, NCCorporate Benefits Service Customer Service Rep 4/2002 - 12/2007 Charlotte, NCCigna Customer Service Rep 4/2000 - 4/2002 Charlotte, NCMecklenburg Medical Group Surgery Scheduler 11/1999 4/2000 Charlotte, NCCorporate Benefits Service Customer Service Rep 4/1998 - 11/1999 Charlotte, NCPrivate Duty CAN Certified Nursing Asst. 6/1993 4/1999 Charlotte, NCCharleston Hub Inc. Office Manager 8/1985 6/1993 Charleston, WVEDUCATION & CERTIFICATES:Central Piedmont Community College Charlotte, NCCertified Nursing Assistant I 5/1993Certified Procedural Coder Analyst Certificate 5/1998Medical Terminology,ICD-9-CM and CPT Coding |
