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Click here or scroll down to respond to this candidateCandidate's Name
Pamplin, VA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEDedicated caregiver with broad range of healthcare experience. A flexible employee and a quick learner who adapts easily to new situations and enjoys a challenge. Self-motivated with strong organizational and communication skills. Many different skills learned such as clerical and administrative duties, submitting prior authorizations and taking payments in person and over the phone. Experience in nursing homes and corrections. Work ExperiencePatient Access RepresentativeCentra Health-Lynchburg, VAJune 2022 to PresentIn this position I HIPAA verified every account, processed payments for copayments and estimate totals, looked up procedures using CPT codes and diagnoses codes, updates account demographics as needed, scanned in insurance cards and drivers licenses into the account, check for prior authorization by contacting insurance companies, verifying insurance using multiple systems, running estimates for covered or partial covered procedures, check for insurance coverage and see if patients have met their deductible.Customer Service RepresentativeEverise work from home-RemoteOctober 2021 to June 2022I hipaa verify every member account before accessing the account. I navigate 4 different systems daily. I answer any benefit questions a member may have regarding coverage and benefit maximums, I file appeals and grievances as well as check status, make primary care physician changes, plan changes and make transfers to the correct department for further assistance, and schedule supervisors callbacks Corrections OfficerBuckingham Correctional Center-Buckingham County, VA June 2021 to October 2021I monitor offenders to make sure the housing unit is safe for both myself and the offenders. I also monitor to make sure there is no contraband or anything that isnt supposed to be inside the housing unit. Corrections OfficerState Farm Correctional Center-State Farm, VANovember 2019 to January 2021I monitor offenders to make sure the housing unit is safe for both myself and the offenders. I also monitor to make sure there is no contraband or anything that isnt supposed to be inside the housing unit. CNA - Certified Nursing AssistantTRINITY MISSION OF FARMVILLE-Farmville, VAJanuary 2019 to October 2019Here I started off working the 3p-11p shirt for a while then went on to work 7a-3p. I passed out trays, fed the feeders, pushed residents to dining hall for breakfast lunch and dinner. I also gave showers, dressed residents, made beds and was a companion for ones that needed that extra one on one attention CNA - Certified Nursing AssistantThe Woodland Inc-Farmville, VAApril 2017 to January 2019I worked the 11p-7a shift. I helped residents to the bathroom, gave the bedpan when needed, assisted residents during shower, feeding and dressing. I also, performed post Mortem care EducationGEDPrince Edward Co. High School - Farmville, VA2007Skills Home Health Cna Certified CNA HHA Certified Nursing Assistant Laundry Caregiving Senior Care Nursing Cleaning Experience Customer Service Law Enforcement Security Vital Signs Medication Administration Patient Care Meal Preparation Alzheimer's Care Data Entry Food Preparation Hospice Care Driving Computer skills Dementia Care EMR Systems Memory Care HIPAA Microsoft Excel Organizational skills Time management Medical Office Experience Insurance Verification Microsoft Word Leadership Medical Scheduling Medical Records CPT Coding Cerner ICD-10 Office ManagementCertifications and LicensesCertified Nursing Assistant (CNA)December 2018 to December 2021I completed the necessary classes to obtain my nurse aid certification and I also passed my state board verification to become a certified nurse aide. AssessmentsCall center customer service ProficientSeptember 2021Demonstrating customer service skills in a call center setting Full results: ProficientWork style: Conscientiousness ProficientJanuary 2022Tendency to be well-organized, rule-abiding, and hard-working Full results: ProficientNursing assistant skills ProficientJuly 2022Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: ProficientAdministrative support professional fit Proficient July 2020Measures the traits that are important for successful administrative support professionals Full results: ProficientProtecting patient privacy ProficientJune 2022Understanding privacy rules and regulations associated with patient records Full results: ProficientWork motivation ProficientJune 2024Level of motivation and discipline applied toward work Full results: ProficientCustomer service ProficientJanuary 2022Identifying and resolving common customer issuesFull results: ProficientWork style: Reliability ProficientSeptember 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCustomer focus & orientation ProficientAugust 2021Responding to customer situations with sensitivity Full results: ProficientMedical lab procedures ProficientJune 2024Understanding medical laboratory practices, and correctly handling samples and instruments Full results: ProficientAdministrative assistant/receptionist Proficient December 2021Using basic scheduling and organizational skills in an office setting Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
