Candidate Information Title Insurance Specialist Customer Service Target Location US-NC-Mount Holly Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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DANIELGREENEMAIL AVAILABLEPHONE NUMBER AVAILABLEMount Holly, NC Street Address
Proven Insurance Specialist with a track record of enhancing customer satisfaction and resolving issues promptly at Foxwood Senior Solutions. Skilled in policy analysis and documentation, with a knack for maintaining optimal inventory levels and boosting revenues by up to 100%. Demonstrates exceptional reporting abilities and effective communication, ensuring end-user satisfaction and revenue growth. Proven track record of Outstanding customer Service and communication skills.PROFESSIONAL SUMMARYFoxwood Senior Solutions - Insurance SpecialistMount Holly, NC  01/2000 - CurrentKapoorvilla (Little Debbie Snack Cakes) - Route Sales Representative/Merchandiser ClerkMecklenburg And Gaston County, NC  04/2021 - 04/2024 Bosch Rexroth - Logistics SpecialistCharlotte, NC  04/2015 - 04/2019WORK HISTORYEnhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.Processed eligibility and benefits verification and authorization requests.Followed up on denials, late payments, extensions and other special circumstances.Tracked pending authorizations to resolve discrepancies and avoid revenue loss.Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.Maintained positive relationships with customers using good communication and follow-through abilities.Collaborated with customers to identify needs and provided catered solutionsBoosted revenues by upselling and cross-selling products to new and established customers.Tracked supply, equipment and product inventory quantities to maintain necessary levels.Coordinated incoming and outgoing shipments to maintain schedules.Managed inventory levels for optimal cost savings and minimal stockouts.Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.Documentation skillsPolicy analysisDocumentation abilitiesReporting skillsSKILLSBelmont Abbey CollegeBelmont, NC  05/1998Bachelor of Arts: BusinessAdministrationEDUCATION