| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Versatile Office Administrator and Compliance Specialist with Expertise in Data Entry, Customer Service, and Regulatory ComplianceBeverly, MA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE Data Entry: Proficient in data entry tasks with attention to detail. Office Receptionist and Administrator: Skilled in managing office tasks and providing administrative support. Customer Service: Experienced in delivering excellent customer service. Computer Skills: Proficient in typing, numeric keyboarding, and various software applications. Microsoft Office: Proficient in Microsoft Word and Excel. Computer Applications: Skilled in navigating between multiple applications and screens, including dual monitors and tab switching. Newsletters and Presentations: Capable of creating newsletters and PowerPoint presentations. Billing and Collection: Knowledgeable in billing and collecting payments for medical services, including ICD-10 and CPT Codes. Insurance Verification: Experienced in verifying patient insurance through online databases and updating insurance information. New Patient Intake and Scheduling: Skilled in handling new patient intake and scheduling appointments. Patient Demographics: Proficient in updating and verifying patient demographic information. Multi-tasking: Able to handle multiple tasks while maintaining attention to detail. Telephone Handling: Professional in answering multi-lined telephones and transferring calls. Critical Results: Capable of taking verbal critical clinical results. Document Management: Skilled in scanning, faxing, and emailing PDF files. Medical Laboratory Experience: Experienced in working in a medical laboratory. Medical Assistant: Proficient in medical assistant tasks, including performing EKGs. Specimen Collection: Certified Phlebotomist Technician with experience in collecting specimens. Medical Terminology and Healthcare: Knowledgeable in medical terminology and healthcare practices. Working Remotely: Experienced in working remotely with a fully equipped home office setup, including a laptop, high-speed internet, printer, scanner, and fax machine. Office Administrator and Customer Service Specialist with proficiency in data entry and medical office operations. Compliance Officer at the Commonwealth of Massachusetts, ensuring adherence to regulatory requirements and conducting audits. Notary Signing Agent in the private sector, facilitating the execution of legal documents and ensuring compliance with relevant laws and regulations. Demonstrated ability to adapt and excel in both public and private sector environments. Strong attention to detail, organizational skills, and ability to handle sensitive and confidential information. Proven track record of providing exceptional customer service and maintaining positive relationships with clients and stakeholders.Authorized to work in the US for any employerWork ExperienceNotary Public-Signing Agent / Part-time 3 hrs daily or as neededSigned by Whitney Issued by MA S.O.S at The Commonwealth of Massachusetts - Massachusetts January 2023 to January 2030Officiant Certification #2458420Notary Public / Loan Signing Agent Certified Notary Public / Loan Signing Agent (NP/LSA) in Massachusetts, in compliance with Chapter 222 of the General Laws, as amended by Chapter 289 of the Acts of 2016. Appointed as a public officer by the state government to serve as an impartial witness in the signing of important documents. Primary responsibility includes verifying the identity of signers and ensuring documents are executed voluntarily and without fraud or coercion. Thoroughly examine identification documents, such as drivers licenses or passports, to confirm the identity of individuals involved in the signing process. Authorized to certify various types of documents, including contracts, deeds, and legal agreements, as well as administer oaths, take acknowledgments, and certify copies of documents. Provide official seal and signature as proof of actions performed in accordance with state regulations. Crucial role in protecting the integrity and legality of transactions, particularly in real estate transactions, wills, power of attorney documents, affidavits, I9 Forms, and other legal documents required for use in different jurisdictions.Compliance Officer, Certification Dept. - Full-time 7.5 Hr Daily Commonwealth of Massachusetts, DCAMM - Office of Design and Construction (contract employee Temp) - Boston, MAJanuary 2022 to November 2022 Conducted data entry and analysis, serving as a certificate advisor for business owners in Massachusetts during the verification process. Ensured compliance with contract procedures for contractors' businesses, meticulously managing business certificates to adhere to regulatory requirements and deadlines. Proficient in Microsoft Excel spreadsheets, SharePoint, and Microsoft Teams, utilizing these platforms for data transfer and uploads via state portals. Maintained 100% accuracy while demonstrating exceptional typing speed, emphasizing strong attention to detail essential for the role. Actively participated in weekly staff meetings to stay abreast of contractor evaluations, addressing any potential misconduct or violations that could impact account status or renewals. Operated remotely from a home office, provided with necessary equipment by the division to effectively fulfill job duties until the contract end date.Data AnalystSaviLinx - Beverly, MAJune 2021 to January 2022 Provided remote customer service from a home office, delivering exceptional experiences with empathy and adaptability to diverse situations. Proficient in SQL for querying databases and extracting relevant data for analysis, handling claims submissions and adjudication processes efficiently. Experience with statistical analysis and hypothesis testing. Maintained fast and reliable internet connection and utilized appropriate technology for optimal performance. Emphasized the importance of maintaining a positive demeanor during interactions, prioritizing honesty and enjoyment to enhance overall satisfaction. Certified Phlebotomist, Lab Technician Assistant / Full-time 7.5 hrs daily LABUSA Inc. - Haverhill, MAApril 2016 to June 2020 Entered patients blood tests and toxicology screens from requisitions requested by ordering physicians on a daily basis. Conducted venipuncture and obtained vital signs as needed, ensuring accurate patient intake and preparation of labels for specimen processing. Utilized LIS (LabDAQ) and EHR (EPIC) for documentation and record-keeping, with experience in transporting specimens safely. Proficiently split and arranged serum from SSTs for alternate tests, utilizing a centrifuge when necessary and adhering to HIPAA regulations and OSHA training. Managed reception duties, including patient insurance verification, claims processing, and insurance prior approval/authorizations, with proficiency in ICD-10 and CPT coding. Updated and verified demographics of clients and patients, and accessioned blood samples from multiple doctors offices. Supervised and collected urine samples from intensive outpatient and inpatient treatment facilities, ensuring timely processing and accurate labeling. Filled in courier routes as needed, including every other Saturday, using a company vehicle to pick up blood and urine specimens and transport them to the laboratory in a time-sensitive manner. Personal Care Attendant/Medical Assistant / Full-Time 7 hrs daily Northeast Independent Living Services - Haverhill, MA July 2014 to March 2017 Worked closely with physicians and geriatric patients as a medical assistant, prioritizing client comfort and cleanliness of their environment. Provided personal care assistance, including bathing, grooming, and dressing, ensuring clients needs were met with compassion and professionalism. Engaged in one-on-one interactions with clients, while also managing household tasks such as dishes, laundry, trash removal, and cleaning to maintain a safe and tidy living space. Ensured cleanliness and safety in the bathroom, including keeping the tub free of debris and mold to facilitate easy bathing for clients. Administered medication to clients as needed, following proper procedures for preparation and distribution, while maintaining honesty, loyalty, and consideration for their needs. Fostered trust and a sense of security for clients by consistently delivering attentive and compassionate care, prioritizing their well-being and comfort. Provided transportation to appointments and ran errands as requested by clients, remaining empathetic to their physical, emotional, and mental challenges resulting from ongoing medical conditions.Financial Services / Full-time 7.5 hrs dailyNelson Watson & Associates - Haverhill, MAJune 2009 to January 2013 Managed 200+ daily calls to clients regarding past due debts, consistently meeting monthly and weekly quotas individually and as part of a team. Negotiated payment arrangements on delinquent accounts, leveraging negotiation skills akin to sales to achieve optimal outcomes. Facilitated credit card payments and ACH transfers over the phone, while diligently updating consumer information and conducting skip tracing on accounts. Maintained spreadsheets for accurate billing and promptly resolved account discrepancies to meet strict deadlines. Fostered strong relationships with clients and internal departments, ensuring seamless operations and client satisfaction.EducationCertificate in Phlebotomy, Medical administration assistant LARE INSTITUTE - Lawrence, MA2007 to 2008G.E.D. in High school equivalent, All major subjects. LARE INSTITUTE - Lawrence, MA2007 to 2008Skills Data Entry Clerical Experience ICD-10 Sales Experience Clinical laboratory experience Quality Assurance Organizational skills Computer literacy Microsoft Office Financial Analysis Collection management Insurance Verification CRM software Front desk HIPAA Typing Customer service Quality assurance Wills, trusts, & estate law Medical terminology ICD-10 Data entry Order entry Hospice care Customer support Live chat Microsoft Office Communication skills Data analysis skills English Microsoft Excel Computer networking Product management Financial services Adobe Acrobat Documentation review Sales Multilingual Spanish Medical billing EMR systemsLanguages English - ExpertLinkshttp://Www.Facebook.com/signedbywhitneyhttp://LINKEDIN LINK AVAILABLE http://linkedin.com/in/Candidate's Name -5b0012127https://hastingsnotary0.wixsite.com/signedbywhitney AwardsEmployee of the monthDecember 2009Collected the most past due debts from consumers and made over the expectations of 150+ daily. Also got one of the highest debtors past due loan PIF (Paid in full) Certificate of achievement at LabUsa Inc.August 2018Was awarded for my great achievements, I had a perfect attendance record, led to a promotion. Certifications and LicensesCertified Phlebotomist TechnicianAugust 2022 to August 2024NHA-National Healthcare AssociationPCAJune 2018 to PresentPersonal Care Assistant Training and 1199 SEIU (union): Medical Assistant CertificateOctober 2009 to August 2024National Healthcare AssociationDriver's LicenseAugust 2021 to August 2026Business ManagementMay 2018 to Present A Co-Member of Rockingham Flooring LLC Company Manages office Coordinations Tile Installation and products. Set schedules and arrange customers requests Use wide variety of business credit, planning, and marketing materials Quarterly business insights Making a business plan Managing finances and insurance policy Customer serviceCPR Certification / on adults and infantsApril 2022 to April 2024National CPR FoundationFirst Aid CertificationMay 2022 to May 2025Certified EKG TechnicianFebruary 2007 to PresentBasic Life Support (BLS)April 2022 to April 2024National CPR FoundationCertified Notary PublicJanuary 2023 to January 2030As a notary, I am qualified to perform (GNW) general Notary work; by administering an Oath or Affirmation. Witness signatures of vital documents. As a Notary signing agent, I perform loan signings for title/escrow companies in real estate, as I am a dually qualified notary of Massachachusettes. I Adequately sign and stamp upon all legal requirements brought forward to execute the Notarization properly and confidentially.Commissioned via The Commonwealth Of Massachusetts. Cert# 2358420signing agent profile-https://www.signingagent.com/profile/161475770Snapdocs profile-https://notary.snapdocs.com/notary-public/massachusetts/beverly/Candidate's Name Certified Notary PublicJanuary 2023 to January 2030AssessmentsWork motivation ProficientNovember 2020Level of motivation and discipline applied toward work Full results: ProficientAdministrative support professional fit Proficient September 2020Measures the traits that are important for successful administrative support professionals Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.GroupsNational healthcare associationPresentNational CPR FoundationPresentNational Notary Association (NNA)Present1199SEIUPresentUnited Healthcare Workers EastAdditional InformationI am an outgoing individual who thrives on learning and enjoys meeting new people. I am comfortable both working independently and collaborating with others. I am currently seeking full-time employment at a company with potential for growth. Im confident that I can efficiently and professionally complete any task. I am dedicated and strive for success, particularly when it comes to finding the right fit with a company or organization. I am committed to proving my value and being a top-performing employee. I am eager for a role that offers room for development and advancement. If you have any further questions, please feel free to contact me via email or at my cell. Thank you for your time. My current availability -WFH Postition- I have reliable internet, with an HP Laptop, dual monitors, professional headset for communication, paid access to all microsoft products, and a quite separate office space to keep my work separated and confidential.* Candidate's Name
Cell Ph: PHONE NUMBER AVAILABLEE-mail: EMAIL AVAILABLE |
