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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Kellen way apt 637Charlotte N.C Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional SummaryEffective leader and problem-solver which excels at streamlining operations to decrease costs and promote organizational efficiency. Offering hardworking mentality and history of success coordinating and monitoring operations across various departments. Highly committed to ensuring quality of services and products.SkillsStaff managementNegotiationData collection and analysisBudgetingSales and marketingOperations managementWork HistoryNovember 2018 - July 2019East Coast Wings & Grill 2.0 - Clemmons, NCManagerApplied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.Trained and guided team members to maintain high productivity and performance metrics. Trained new employees in specific job requirements. Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.June 2017 - November 2018New World Ink - Fayetteville, NCTattoo ArtistAccepted and processed customer payments.Performed clean, high-quality work at all times.Maintained schedule and kept appointment times.Utilized photographs and sketches from customers to develop ideas. Applied permanent tattoos using indelible, non-toxic ink. Presented template design sheets for customers to review. Kept areas neat and clean and equipment sanitized. Collaborated in team-based environment to maximize customer satisfaction with services. Grew client base by marketing services.Created custom tattoo designs for customers.Consulted with clients to discuss preferences, styles and ideas for commissions. Preserved branding standards of assigned accounts. January 2016 - September 2017Bill Claydon's Tattoo World - Fayetteville, NCReceptionistRouted incoming mail and messages to relevant personnel without delay. Aggregated and prepared documentation and reports for office meetings, distribution and filing. Operated multi-line telephone system to independently handle over 100 calls each day. Monitored and screened visitors to verify accessibility to inter-office personnel. Collected and distributed messages to team members and managers to support open communication and high customer service.Prepared packages for shipment, pickup and courier services for prompt delivery to customers. March 2005 - July 2009Global Services Network - Fort Mill, SCReceptionist Administrative AssistantProduced highly accurate internal and external office collateral, communications and forms such as letters and memoranda.Delivered top-notch administrative support to office staff, promoting excellence in office operations.Created and updated physical records and digital files to maintain current, accurate and compliant documentation.Greeted numerous visitors, including VIPs, vendors and interview candidates. Managed 6 -line switchboard system for busy traveling agency . March 2005 - July 2007O'Charley's Restaurant - Rock Hill, SCBartenderKept alcoholic beverages well-stocked and organized to meet expected demands. Upsold daily specials and beverage promotions to exceed daily sales goals. Developed unique drink and cocktail offerings to enhance bar reputation. Took customer orders and capitalized on opportunities to sell special beverage and food options.Assisted servers with specialty drinks orders by preparing on-demand items without delay. February 2001 - July 2003Dennys Corp. - Rock Hill, SCTraining ManagerAlternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.Created in-depth training manual for all employees. Trained staff during demonstrations, meetings, conferences and workshops. Trained new hires to perform cross-training exercises with experienced workers. November 2022 - May 2024Futo buta - Charlotte ncServer / bartenderDeveloped strong rapport with regular customers through genuine hospitality efforts leading to repeat business.Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.March 2023 - October 2023Macs speed shop - Steele creekServerPerformed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.EducationAugust 1999Rock Hill High School Rock Hill, SCHigh School Diploma |
