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Click here or scroll down to respond to this candidateCandidate's Name
UX Researcher (UXR)EMAIL AVAILABLE PHONE NUMBER AVAILABLEDynamic and passionate professional with expertise in user experience research, user-centered design, and project management.QUALIFICATIONS SUMMARYUser Experience ResearchHighly established professional with expertise in user experience researchFocus on user-centered design & research principlesSkilled at numerous research methodologies such as user interviews, creating surveys, usability testing, A/B tests & focus groupsEffective CommunicationExpertise in professional written & spoken communicationFriendly and effective communicator with stakeholders and peersTeam PlayerDemonstrated leadership skillsCollaborative approach to problem solvingTime ManagementExcellent planning and time management skillsAbility to execute and deliver on projects within timelinesEDUCATIONPhD in International PsychologyIn ProgressThe Chicago School of Professional Psychology, Washington, DC,UX Design CertificateCareer Foundry, OnlineM.S. in School PsychologyThe Chicago School of Professional Psychology, Chicago, ILB.S. in PsychologyLamar University, Beaumont, TexasEXPERIENCE HIGHLIGHTSPrincipal UX Researcher & Analyst 2021 PresentSpectrum Enterprise, DenverLead user experience research initiatives for a Fortune 100 telecommunications company to support all phases of the business. Oversee usability testing for multiple projects, outline generative research proposals, conduct A/B tests, develop personas, create surveys, conduct interviews and focus groups, and communicate with various stakeholders via polished reports and comprehensive qualitative & quantitative analysesPartner with Clients, Analytics, Design, Product, and Engineering to drive product strategy & enhance the client and employee experienceAdvocate for user-centered design & research methodologiesUnderstand & incorporate technical & business requirements into researchDistill research into actionable insights and opportunities that create value for the business, clients and employeesProvide subject matter expertise & lead the organization regarding how research and testing can be leveragedDemonstrate project management skills with focus on mitigating project risks by managing the scope, timeline, and deliverablesAble to challenge traditional assumptions about UXR to innovateUX Researcher (Freelance) 2010 2018Pearson, TexasLead user experience research efforts specific to special education digital products. Oversaw usability testing for multiple projects; outlined test plans, conducted & analyzed surveys, conducted interviews in Spanish & English, shared insights using compelling presentationsAdministered & analyzed over 1,000 interviews with culturally and linguistically diverse participantsSuccessfully recruited participants for various projects in a timely mannerManaged a small team of five researchers who consistently achieved and surpassed goalsADDITIONAL EXPERIENCEResearch Assistant, Lamar University, TexasTECHNICAL PROFICIENCIESUserZoom Figma Focus Groups Survey Monkey Optimal Workshop Microsoft Teams Python Sketch Tableau Qualtrics Excel NVivo SPSS |
