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Click here or scroll down to respond to this candidateCandidate's Name
McKinney, TX Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLETeam Leadership Performance Analysis CollaborationTeam Leader and Process Improvement professional with broad expertise driving performance improvements through analysis and problem solving. Deliver effective solutions by building strong cross functional relationships in order to address questions and exceed customer expectations.AREAS OF EXPERTISECustomer Service Project Management Team Leadership Cross-functional Team CoordinationRelationship Management Training & Development Communication Planning & OrganizingResearch & Analysis Problem Solving Project Coordinator Supplier Performance ManagementPROFESSIONAL EXPERIENCESTATE FARM (Semi-Remote) FEB 2023JUN 2024UNDERWRITER SERVICE ASSISTANT - Richardson, TXReview and process applications and/or policy changes according to established guidelines. Skills include Data Analysis, Critical thinking, Attention to detail to enhance customer service experience. Guiding customers through resources to meet needs and expectations. Provide remarkable customer service.XLA (FEDERAL CONTRACTOR) OCT 2021JAN 2023Personnel Security Assistant - Farmers Branch, TXInitiate, receive, review and determine the accuracy and completeness of personnel security forms. Provided stakeholder information and reporting. Skills include Data Analysis, Problem Solving and Team Collaboration to enhance productivity to meet or exceed program objectives.CATERPILLAR Apr 2012Aug 2021Inventory Record Analyst - Morton, ILPerformed inventory recordkeeping and analysis. Handled dealer claims and audits while investigating and resolving inventory discrepancies. Provided stakeholder information and reporting. Skills included Inventory Analysis, Problem solving and Collaboration across multiple disciplines to achieve goals.Bill of Material Analyst East Peoria, ILSuccessfully collaborated to transition the D8T Tractor - Bill of Material from the legacy system to SAP. Managed integration of indirect material processes and managed oversight from a third party provider to the Operational Division, including all vendor items throughout the East Peoria campus.CITY OF PEORIA, PEORIA, IL April 1990 April 2012Project Coordinator / Project SupervisorHandled project coordination and supervision for the Workforce Development Career Resource Center. Ran projects for federally funded Green Initiative training and WIA Dislocated worker program.Emergency Planner / Assistant Director, Emergency Services and Disaster Agency (ESDA)Planned and coordinated the citys emergency management program with all level of partner organizations. Project Management of Flood Mitigation Project and Outdoor Warning System Upgrade, in addition to Coordination of Volunteer groups dedicated to Community outreach and response.EDUCATIONBachelor of Arts (BA), BRADLEY UNIVERSITY, Peoria, IL |
