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Street Address , PHONE NUMBER AVAILABLE, EMAIL AVAILABLEPROFESSIONAL SUMMARYExperienced and responsible customer service specialist with a long and consistent service record. Expertise lies in working with people, providing top quality customer services and maintaining a professional attitude during stressful circumstances. Eager to apply my strong observation and communication skills to new positions. EDUCATIONSTAUTZENBERGER COLLEGE Brecksville, OhioCardiovascular Sonography; Nov 2015 - July 2016IncompleteCleveland State University Cleveland, OhioBachelor; Aug 1979 - June 1982IncompleteJOHN ADAMS HlGH SCHOOL Cleveland, OhioHigh School Diploma; 1979TRAININGS: CDL Class B Private Police Dispatcher Customer Service CORE QUALIFICATIONS Flexible scheduling availability evenings and weekends Excellent interpersonal and communication skills Extensive experience in handling emergency situations with an aim to ensure patron safety first EXPERIENCEAIRPORT AIRFIELD UNIT LEADER CITY OF CLEVELAND MAR 2023 - PRESENT Supervise airfield operations team and airfield maintenance activities. Conducts airfield inspections and checks in accordance with established guidelines.SEASONAL SNOW REMOVAL VEHICLE OPERATOR CITY OF CLEVELAND FEB 2017 - PRESENT Winter snow removal Operator at Cleveland Hopkins International Airport. Operated Industrial snow removal trucks, MPs, Plow Trucks, Dumb Trucks, Sweepers and other various construction equipment. SCHOOL BUS OPERATOR BEACHWOOD BOARD of EDUCATION AUG 2016 OCT 2019 Operate the school bus within the city limits but not limited to Beachwood, Ohio. Transport K -12 to various activities. Operate safely standard for the State of Ohio. Performing pre-trip and post-trip daily inspections.MEDICAL DELIVERY DRIVER SCRIPTFLEET AUG 2016- 2018 Deliver low dose radiation to vary location. Including local hospitals, clinics and medical equipment companies.SHUTTLE BUS OPERATOR SS PLUS AUG 2016 Present Operate Hopkins Airport Employee Shuttle bus. Operates an ODOT Shuttle bus from the employee parking lot to Hopkins Airport. Perform daily pre-trip and post- trip inspections. BUS OPERATOR GREATER CLEVELAND REGIONAL TRANSIT AUTHORITY AUG 1985 - OCT 2015 Operated buses on a variety of scheduled routes. Practiced ability to memorize complicated travel routes and adjust to short-term route changes. Remained knowledgeable to operational safety standards and familiar with bus disability equipment for wheelchair accommodation. Smoothly handled resistant or hostile passengers in infraction of bus conduct and safety rules with ease and charm. SECURITY OFFICER AMERITRUST BANK AUG 1983 - AUG 1985 Monitored main branchs bank property at night to detect and prevent signs of potential threats and ensure security of doors and windows. Conducted investigations of suspected incidents as dispatcher. Inspected and adjusted security systems, equipment, or machinery to ensure operational use and to detect evidence of tampering.USHER CITY OF CLEVELAND JAN 1977 - AUG 1985Greeted customers and provided information on location of aisles, cinema policies, and protocols. Instructed patrons on what to do during emergency situations and informed them of the locations of exits. Provided information regarding type of shows and age appropriateness of children. |