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Click here or scroll down to respond to this candidateCandidate's Name
Apopka, FL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARYAccomplished and energetic leader with a solid history of achievement in teamwork, customer satisfaction with reaching company goals. Successful at Leadership, multitasking with outstanding attention for detail. Committed to professionalism and top-of-the-line customer service. SKILLS Team Leader Proactive Problem Solving Professionalism Communication Professionalism Trainer, Motivator Work Ethic Culture AwarenessPROFESSIONAL EXPERIENCEWELLMEDOrlando, FLPatient Care Coordinator 08/2023 to PresentAssist up to 50 patients who may not be able to manage their care on their own, such as disabled or elderly people. Teamwork to coordinate with Doctors, Nurses and other health care personnel to maintain high level of care. Educates patients and their families on the care plan; provides details related to treatments, procedures, medications, and continuing care requirements. Maintains patient care database by entering new information as it becomes available. Ability to work under pressure Outstanding bedside mannerORLANDO SENIOR HEALTH NETWORKOrlando, FLDining Room Manager 08/2014 to12/2021Oversaw 25 to 30 staff Including hiring, on- boarding, scheduling, training, recruiting and productivity, employee engagement and establishing standard steps of service. Organized and oversaw food service training to educate employees on various task, including resetting tables, relaying orders to cooks and up-selling food and beverages. Designed overall floor plans and coordinated modifications for events and special reservations. Advised and educated front of the house of new items, food safety, customer service standards and operations. BULL & BEAROrlando, FLExperienced Server 03/2011 to 08/2014Dedicated, helpful food service professional with over 12 years of experience working in fine dining restaurants. Effective communicator who has the ability to up-sell menu items to patrons and provide them with viable food item suggestions, in accordance with their tastes. Track record of taking orders and collaborating with team members to serve food and beverages that exceed guests expectations. Serving high end food along with wine paring complement entree while maintaining high quality formal table service to over 100+ customers daily. Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty. Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers Stayed up to date on menus changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.THE PALM RESTAURANT GROUPOrlando, FLExperienced Server 01/2009 to 02/2011Self-motivated Server with 10 years successful track record of bringing recurring business by providing exceptional food service to restaurant patrons. Demonstrated strong knowledge of food and beverage products and great insight into suggesting complementing menu items. A dedicated hospitality professional who has a special talent for providing gracious service that builds guests intent to return. Maintained 99.5% customer satisfaction rating for 24 months in a row. Recommended perfect cocktail and meal pairings according to customer tastes and fish of the day. Instructed guests on menu specials, took food and beverage orders, and answered any questions which may have arisen. Paid close attention to dietary and allergic restrictions and remained clean and hygienic throughout all shifts. AS YOU WISH, EVENTS Inc. Orlando, Fl.Event Coordinator / Co-OwnerEDUCATION AND TRAININGCertification in CDMUniversity of Florida - Gainesville, FLCertification in Wed DesignWinter Park Tech - Winter Park, FLAssociate in Business ManagementValencia College - Orlando, FL |
