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Name Available: Register for Free
Title Customer Service Representative - Work From Home
Target Location US-VA-Stafford
Email Available with paid plan
Phone Available with paid plan
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Dean s List Computer Science major and NCAA Division 1 student-athlete with substantive undergraduate
research, internship, and customer service experience.

TECHNICAL SKILLS
       OPERATING SYSTEMS: Windows 7, 10; Linux including Ubuntu and Kali Linux
       PROGRAMMING LANGUAGES: C, Java, PHP, SQL, HTML, Python, C++
       TOOLS: MS Office Suite, NetBeans, Android Studio, XAMPP, VMWare, Wireshark, Nmap, OpenVas

PROFESSIONAL EXPERIENCE
IT Field Technician | April 2021 - Present
       Low Voltage Cabling
       Troubleshoot Kiosk Jam
       Change Head Motor of Adjustable Base

Site Security Manager | Allied Universal Security Services | November 2020 - April 2021
       Supervised and Coordinated the delivery of qualified services to assigned customers
       Liaison between customers, Operation Managers, and security officers
       Supervised site staff and provided coaching, recognition, and discipline within approved empowerment
       range
       Enforce Contract standards

Lead Security Officer | Allied Universal Security Services | November 2019 - Nov. 2020
       Trained five unarmed security officers to perform essential security tasks
       Communicates site needs to property manager as directed by Supervisor
       Creates and Closes ServiceNow Work Orders as needed

     Prepare daily logs and incident reports as needed

RESEARCH EXPERIENCE
Undergraduate Scholarship Award Recipient | Virginia Military Institute | Summer 2016
       Competitively selected for independent research project funding
       Conducted port scans and vulnerability assessments on target machines
       Researched different solutions associated with each vulnerability generated by the vulnerability
       assessment
       Produced a comparative vulnerability assessment research paper showing Linux has more severe
       vulnerabilities than Windows 7 enterprise
       Awarded 2nd place certificate for presenting at VMI s spring research symposium

EDUCATION
VIRGINIA MILITARY INSTITUTE                                                Lexington, Virginia
Bachelors of Science: Computer Science, May 2017
     Dean s list (4) Major GPA 3.1/4.0

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