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Cleveland OH area PHONE NUMBER AVAILABLE EMAIL AVAILABLEHuman Resources LeaderKey member of business leadership teams aligning HR strategies and initiatives with financial, operational, and organizational objectives.Demonstrated experience in strategic business partnering, talent and performance management, employee relations, succession planning, coaching, competency modeling, organization development & effectiveness, employee engagement, compensation & benefits, staffing & recruitment, training & development, employment law and compliance.Industry experience in manufacturing, retail catalog, pharmaceutical, medical equipment, health. Business ExperienceLYONS DEN CONSULTING, LLC, Mentor OHPresident (2023 to Present)Providing business development and Human Resources expertise for small and mid-size businesses with a desire to grow sales, improve profitability, enhance performance of people, build a high performing leadership team, improve accountability, and institute cost effective Human Resources practices. NOVAGARD SOLUTIONS, INC., Cleveland, OH$60 million manufacturer of silicone sealants, lubricants, and PVC foam with 160 employees. Vice President, Human Resources (2018 to 2023)Leader of human resources and key member of the executive leadership team reporting to CEO. Implemented strategy to leverage HRIS to reduce time to hire by 20%, increase candidates for open positions, on-line benefits enrollment, on-line onboarding, and initiating LMS system. Provided guidance and direction for reorganizing Operations function to better align talent, resources, capabilities, and staffing with the needs of the business. Initiated a talent review and development process. Reduced turnover rate from 50%+ to 25%, implemented benefit strategy that reduced total costs by 5-10%, upgraded performance management process. Led upgrade of organization talent and capabilities for Marketing, Sales, R&D, Finance, Customer Operations, and Manufacturing.AMERIMARK DIRECT, LLC, Cleveland, OH$200 million direct marketing catalog company with 450-700+ employees. Director, Human Resources (2012 to 2018)Leadership for human resources, health and safety, facilities maintenance, and office support functions; key member of the business leadership team; 4 direct reports and a staff of 19. Reported to CEO. Led and facilitated talent upgrade in key leadership roles professional ranks, reduce G&A payroll by 30%, and reorganize functions to enable sales growth and profit improvement of 20%+. Spearheaded strategy to reduce call center turnover rate from 49% to 24% in less than a year. Increased efficiencies and reduced costs by more than 25% for benefits enrollment, recruiting, performance reviews, and compensation management by implementing HR Information System. Reduced medical claims costs by 25%+ through strategy to increase enrollment in high deductible plans, preventive care education, & implementation of biometric screening and health risk assessments. Instituted a structured program for supervisory and management skills training designed to improve communication, performance management, and compliance with employment law. Lyons Resume p.2 Implemented a market-based compensation structure to increase attraction & retention of key talent. Established talent management process to upgrade talent, development & organization performance. Led the design, development, and implementation of first ever employee engagement survey. Attained 10- 15% improvement in satisfaction with communication, performance management, & supervision. Initiated upgrade to performance management process to focus on aligning strategy and goals and drive a performance-based culture.TRIM TEAMS, LLC, Columbus, OHStart-up company in the health, wellness, and nutrition industry. Vice President, Human Resources (2009 to 2012)Established HR strategy and systems to support a startup business. Reported to CEO. Established compensation and benefits structure, devised criteria for recruiting and selecting coaches, established basic HR policies, identified third party training resources, provided funding and resources for advertising and publicity purposes. Implemented strategies for selection, compensation, organization culture, training, and team development to ensure client satisfaction and goal achievement. Experienced 95% client retention. Business development initiatives working with hospital systems, network marketing businesses, health care brokers and health & nutrition experts.BEN VENUE LABORATORIES, INC., Bedford Heights, OH$600 million custom manufacturer of sterile injectable pharmaceutical products; 1,150 employees; subsidiary of privately held Boehringer Ingelheim Corporation, a $20+ billion company with 40,000 employees. Executive Director, Human Resources (2003 to 2008) Director, Human Resources (2000 to 2002)Leader of human resources, key member of the business leadership team, 5 direct reports, a staff of 18 professionals, and $5.5 million budget. Reported to President/CEO. Spearheaded the development and implementation of human resource strategy key to organizations ability to grow revenue from less than $200 million to over $600 million and headcount from 500 to nearly 1,200. Instituted a robust talent management process, learning management system, 360-degree feedback, leadership assessment process, management development curriculum, and coaching. Designed and implemented market-based compensation strategy and structure enabling the company to compete for leadership and technical talent across the U.S. Generated annual savings of over $2.0 million through comprehensive healthcare design and implementation strategy. Reduced turnover by more than 50%, improved 2-year retention rate over 20%, and reduced annual recruiting and hiring costs by over $500,000 through redesign of selection process and wage structure, instituting career development planning, and creating career progression models. Initiated the redesign of the performance management process by instituting a goal, competency-based, coaching and feedback structure. Process was a key factor in driving improved sales per employee of 144% over 7 years. Directed initiative to upgrade succession planning that led to internal candidates being promoted to 5 of the 10 senior leader roles over a 5-year period. Led diversity and inclusion initiative designed to improve teamwork, respect for others, inclusion, and communication. Annual engagement survey satisfaction levels for each area ranged from 81-91%. Spearheaded HR initiatives that led to recognition multiple times for Best Places to Work in northeast Ohio and having best Compensation and Benefits by Employers Resource Council. Lyons Resume p.3STERIS CORPORATION, Mentor, OH$1 billion+ global leader in infection prevention products and services; 4,000+ employees. Director, Associate Relations (1998 to 2000)Leader for all HR activities for 1600+ employees including international field service operations, customer service and 18 distribution and contract sterilization sites. Reported to VP, Health Care Division. Designed, organized, and hired a new Human Resources team to support associates worldwide. Established key measures and initiatives to significantly improve delivery of HR services. Experienced significant improvements in reducing time to hire by 30%, on-time performance reviews by 75%, reduction of retroactive changes by 40%.AVERY DENNISON CORPORATION$4 billion+ global leader and manufacturer of pressure sensitive adhesive materials and office products; 16,000+ employees.Organization Effectiveness Leader Fasson Roll North America, Concord, OH (1997 to 1998) Consultation and leadership in the areas of organization design, change management, performance management, leadership, and employee development to an organization with $800 million in sales and 1,800 employees. Reported to VP, Human Resources. Facilitated change from 3 autonomous, product-focused divisions to six customer-focused marketing and sales divisions with centralized manufacturing, technical, finance and HR. Successfully implemented with structural cost reductions targeted at 20%. Managed process to decentralize and restructure the product management function to improve customer service and effectively manage product line profitability. Prior Relevant ExperienceDirector, Human Resources Avery DennisonManager, Human Resources Avery DennisonEducation & CertificationsMasters Business Administration (MBA), Organization Behavior major Case Western Reserve University, Cleveland, OHBachelor of Science Business Administration (BSBA), Human Resources major West Virginia University, Morgantown, WVHay Group Emotional & Social Competency Inventory, Frontline Leadership, Behavior-Based Interviewing, Lominger Leadership Assessment, Quality Education System |