| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Seneca, SC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEQualified Customer Service Agent with five years in fast-paced customer service and call center environments.Personable and professional under pressure. Customer Service excelling at customer satisfaction and retention. Preand post-sales support specialist. Flexible and hardworking in deadline-driven environments. CustomerService driven to exceed sales goals and build long term relationships with customers. Delivers positive experiencesthrough high-quality customer care. Excellent communicator with five years in a demanding call centerenvironment as a Customer Service Representative. Customer service professional seeking a management role.Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication andcomputer capabilities. Customer Service with expertise in delivering support services and resolving customercomplaints. Trained in Microsoft. Friendly Sales Associate adept at working in diverse retail and customer serviceenvironments. Patient and empathetic Customer Service with extensive background in conflict resolution andcustomer care. Desires a Customer Service role.Authorized to work in the US for any employerWork ExperienceFront Desk ReceptionistPrisma Health - Seneca, SCNovember 2020 to Present Checking in patients Take upfront payments in registration Give patient check off list before all procedures Check Out Patients Call patients for appointment reminders for next day appointments Scanning medical insurance information Fax over medical records if needed Customer Service Patient satisfaction reviewsPatient Care TechnicianPrisma Health - Seneca, SCNovember 2015 to Present Take vital signs Give meds if needed Give patient daily baths Perform CPR Chart patient information communication with registered nurses Feed patients if needed communicate with DoctorsJanitorSCHOOL DISTRICT OF OCONEE COUNTY - Seneca, SCFebruary 2019 to September 2021Cleaning classrooms, cleaning bathroomsCustomer Service AgentDays Inn - Seneca, SCSeptember 2011 to July 201311015 N.Radio Station RdAnswered calls per day by addressing customer inquiries, solving problems and providing new product information.Greeted customers entering the store to ascertain what each customer wanted or needed. Politely assisted customers in person and via telephone. Communicated with vendors regarding back order availability, future inventory and special orders. Provided an elevated customer experience to generate a loyal clientle. Recommended, selected and helped locate and obtain out-of-stock product based on customer requests. Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.Assisted customers with food selection, inquiries and order customization requests. EducationGED in DiplomaSeneca High School - Seneca, SCAugust 1996 to May 1999Skills Sales support Guest services (6 years) Account management (4 years) Computer skills (3 years) Salesforce Conflict management (4 years) CRM software Pricing Microsoft Outlook (7 years) Medical Records (5 years) Vital Signs (5 years) Administrative Experience (9 years) Hospital Experience PhlebotomyAdditional InformationSkillsMicrosoft Office, Email, Computer Skills Certificate, Trusted key holder Typing Skills Certificate Creative problem solverExceptional communication skills MS Windows proficient Quick learner Strong client relationsStrong client relations Training development aptitude Credit card processing Cash flow managementMulti-line phone talent |
