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Title Appointment Setter - Work From Home
Target Location US-IL-Chicago
Phone Available with paid plan
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 Candidate's Name
Candidate's Name Street Address @gmail.com- PHONE NUMBER AVAILABLE- Chicago ILSummary:      Ex-Abbott contractor and has worked as a HR Generalist.
      Fluent in French.
      Experience in handling calls in a fast paced environmentSkills:      Organized and determined team player      Experienced in customer service      Fluent French bilingualEducation      Bronx Community College 2019-2021Associates in Nutrition & Dietary
Professional Experience:SMS Assist 											          03/2022 12/2023Customer Service (Follow Up Team)      Help customer create work order      Assist Vendors by solving their cases and also help them schedule work order appointments
      Answers vendor and residents calls and Assist them resolve their work orderHennes and MauritzCustomer Service 										         01/2020 08/2021      Assist customer to resolve their technical issue      Help customer to process their online transactions      Assist customer to choose their items.
Abbott Laboratory 										          08/2021 12/2021HR Generalist
      Execute HR strategies to meet the evolving commercial needs of the businesses.      Provide coaching, feedback, and guidance to business unit leaders, ensure that managers and leaders in the business coach and develop their teams.      Partner with leaders on business development activities, including organic growth, employee s activity & divestments.
Walgreen s
Bilingual customer service at Anchorage Ak 							          12/2018 10/2019      Operating cash register as assigned      Answer phone calls and process online sales      Helps customers to pick up their medications      Clean bathroom and sweep and mope the floorPurser Home  											          06/2017 07/2018Customer Service
      Show houses and explain futures of the house      Put and pull signs for advertisements of the houses
      Answer phone calls and run banks errands.      Prepares and processes mortgage loan records, files and correspondence from application through approval. Assures compliance with bank, regulatory and investor guidelines and customer service standards. Communicates with customers, internal staff, brokers, counsel, title companies, etc. to respond to inquiries, resolve problems and obtain all necessary documentation required for the file.      Reading and interpreting insurance policies, tax information, prelims, appraisals and settlement statements      Completes work within established closing deadlines      Inputs and confirms data required to generate closing documents.Best Buy Killeen-TX											        2014-2015Cashier      Operating Cash register as assigned      Itemized and total purchases and collect payment      Balance cash drawer at the beginning and end shift      Provide question-answer customer services      Answer phone calls and process online sales.French Bilingual IT Support staff
Vancouver Island University- Canada								      	        2012-2014      Provided on and off IT services support to students and staffs.      Kept records of the IT department inventories.      Ensuring that the IT department payables are rightly submittedFrench Bilingual Customer Service Representative
EcoBank, Lome-Togo (West Africa)									        2009-2012      Assist customer with account related inquiries or request      Research, resolve, and document customer complaints and problems      Cross sell bank product whenever needed      Maintain files and product resource materials in an organized manner
      Always work toward customers  satisfaction and retention.

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