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Candidate's Name Street Address @gmail.com- PHONE NUMBER AVAILABLE- Chicago ILSummary: Ex-Abbott contractor and has worked as a HR Generalist.
Fluent in French.
Experience in handling calls in a fast paced environmentSkills: Organized and determined team player Experienced in customer service Fluent French bilingualEducation Bronx Community College 2019-2021Associates in Nutrition & Dietary
Professional Experience:SMS Assist 03/2022 12/2023Customer Service (Follow Up Team) Help customer create work order Assist Vendors by solving their cases and also help them schedule work order appointments
Answers vendor and residents calls and Assist them resolve their work orderHennes and MauritzCustomer Service 01/2020 08/2021 Assist customer to resolve their technical issue Help customer to process their online transactions Assist customer to choose their items.
Abbott Laboratory 08/2021 12/2021HR Generalist
Execute HR strategies to meet the evolving commercial needs of the businesses. Provide coaching, feedback, and guidance to business unit leaders, ensure that managers and leaders in the business coach and develop their teams. Partner with leaders on business development activities, including organic growth, employee s activity & divestments.
Walgreen s
Bilingual customer service at Anchorage Ak 12/2018 10/2019 Operating cash register as assigned Answer phone calls and process online sales Helps customers to pick up their medications Clean bathroom and sweep and mope the floorPurser Home 06/2017 07/2018Customer Service
Show houses and explain futures of the house Put and pull signs for advertisements of the houses
Answer phone calls and run banks errands. Prepares and processes mortgage loan records, files and correspondence from application through approval. Assures compliance with bank, regulatory and investor guidelines and customer service standards. Communicates with customers, internal staff, brokers, counsel, title companies, etc. to respond to inquiries, resolve problems and obtain all necessary documentation required for the file. Reading and interpreting insurance policies, tax information, prelims, appraisals and settlement statements Completes work within established closing deadlines Inputs and confirms data required to generate closing documents.Best Buy Killeen-TX 2014-2015Cashier Operating Cash register as assigned Itemized and total purchases and collect payment Balance cash drawer at the beginning and end shift Provide question-answer customer services Answer phone calls and process online sales.French Bilingual IT Support staff
Vancouver Island University- Canada 2012-2014 Provided on and off IT services support to students and staffs. Kept records of the IT department inventories. Ensuring that the IT department payables are rightly submittedFrench Bilingual Customer Service Representative
EcoBank, Lome-Togo (West Africa) 2009-2012 Assist customer with account related inquiries or request Research, resolve, and document customer complaints and problems Cross sell bank product whenever needed Maintain files and product resource materials in an organized manner
Always work toward customers satisfaction and retention. |