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Click here or scroll down to respond to this candidateCandidate's Name
Senior Business AnalystEMAIL AVAILABLE Manassas, VA Street Address
U.S. CitizenPHONE NUMBER AVAILABLEhttps://LINKEDIN LINK AVAILABLEProfessional SummaryDynamic Senior Business Analyst having 8+ years of experience with a proven track record of elevating organizational efficiency and data accuracy through strategic application of technical prowess. Expert in software improvement, utilizing SQL and Java to enhance audit software, and adeptly leading software design initiatives with Agile methodologies. Proficient in collaborative operations development, implementing BPMN diagrams and draw.io for streamlined processes. Agile report generation specialist with expertise in crafting actionable reports and dashboards using Salesforce CRM, SharePoint, and Tableau. Adept in facilitating team alignment between technical and business units, ensuring enriched collaborations. Skilled in project management using tools like MS Teams and Smartsheet, with a keen eye for detail in audit firm oversight and compliance. Mentorship-driven professional, fostering skill development through Confluence and MS Teams. Proven Requirement Analyst excelling in quality assurance initiatives, data analysis, and efficient requirement documentation. A results-driven individual with a comprehensive skill set in tools such as Power BI, SQL, Java, Selenium, and ServiceNow.Technical SkillsProject ManagementAgile Methodologies (Kanban, Scrum), Atlassian tools (Jira, Confluence), MS Teams, SmartsheetProcess ModelingBPMN diagrams, draw.io, Miro, BalsamiqERP SystemsMS Dynamics 365, NetSuite cloud ERPProfessional ExperiencePrinceton IT Services, Inc.Programming LanguagesSQL, Java, PythonCollaboration & CommunicationMS Teams, Slack, ServiceNowAPI IntegrationPostman, API Analysis, SnowflakeData Analysis & Reporting Power BI, Tableau, Kimblall*, Salesforce CRMVersion Control & DevOps Azure DevOps, Salesforce CRM, SeleniumDec 2020 present Princeton, NJSenior Business Analyst/Product ManagerAudit Software Improvement: Utilized SQL and Java to upgrade audit software, achieving a 20% increase in data accuracy and reducing overhead by 15%. Enhanced BI analysis with Power BI, Tableau, and Kimball methodology.Software Design Leadership: Guided the development of audit software functionalities using BPMNdiagrams, Agile methodologies, and Python scripting, boosting efficiency by 13% and user satisfaction. Collaborative Operations Development: Established a collaborative audit operations model with BPMN diagrams and draw.io, reducing onboarding time by 17%. Streamlined processes using MS Teams and automated workflows with ServiceNow.Agile Report Generation: Crafted actionable reports and dashboards using Salesforce CRM, SharePoint, and Tableau. Managed Agile ceremonies with Jira, achieving a 100% sprint goal completion rate.Team Alignment Facilitation: Promoted alignment between technical and business teams through MS Teamsand Slack. Integrated insights from MS Dynamics 365 and NetSuite cloud ERP for enriched collaborations. Product Management: Oversaw the product lifecycle, ensuring alignment with business goals and customer satisfaction. Implemented strategic product enhancements, optimizing features and user experience.Effective Project Management: Managed projects adeptly using MS Teams. Utilized data insights from MSDynamics 365 and NetSuite cloud ERP systems to enhance project meetings and data tasks.Audit Firm Oversight & Compliance: Supervised audit firms to a 95% on-time completion rate, utilizing Tableau for data analytics and compliance verification.Process Optimization: Implemented process enhancements through BPMN analysis and Lean methodologies,reducing team member onboarding time by 20%.Mentorship & Skill Development: Mentored junior team members via Confluence and MS Teams, improving their skill proficiency by 25% within a short span of three months.CitibankBusiness Systems AnalystJun 2018 Oct 2020 New York, NYProcess Optimization with SMEs: Collaborated with subject matter experts using BPMN diagrams, Visio, and Balsamiq, enhancing process efficiency by 20% and reducing errors by 15%.Data Analysis & Testing Excellence: Conducted robust data analysis utilizing SQL and Tableau, achieving asignificant 25% reduction in post-deployment defects.Multi-Domain Application Management: Managed applications seamlessly across various domains using Salesforce CRM and SharePoint. Enhanced traceability by 30% through the integration of Azure DevOps and MS Project.Technical Visualizations & Alignment: Employed BPMN diagrams and Miro for crisp technical visualizations,securing 100% alignment between technical teams and business units.Agile Project Management: Integrated Agile methodologies using Jira and Confluence for project management, boosting project velocity by an impressive 20%.User Documentation & Support: Crafted detailed user documentation using Confluence and harnessedServiceNow for efficient support, enhancing user onboarding experiences by 25%.Automated Testing & Quality Assurance: Implemented automated testing strategies utilizing Selenium, shortening testing cycles by 30% and elevating product quality standards.Knowledge Sharing & Collaboration: Promoted knowledge-sharing through Confluence and MS Teams,diminishing knowledge silos by 40% and fostering cross-team collaboration and synergy.System Implementation Leadership: Led system implementation initiatives with Salesforce CRM, guaranteeing quality and uniformity in project designs, enhancing project consistency and outcome reliability.Gap Assessments & Solution Design: Leveraged Power BI for insightful gap assessments and solutiondesigns, aligning technical solutions with critical business needs.Ridgewood BankRequirement AnalystJan 2016 Apr 2018 Ridgewood, NYLed Quality Assurance Initiatives: Spearheaded project quality standards and workload forecasting using Power BI and Tableau, improving data visualization and stakeholder communication.Functional Modeling & Analysis: Utilized SQL and Java in tandem with machine learning algorithms for in-depth requirements analysis, consistently achieving a 20% improvement in project deliverables' accuracy. Research & Analytical Studies: Conducted comprehensive research using Python, fostering innovations in organizational procedures and strategies resulting in a 15% enhancement in operational efficiency.Document Creation & Management: Developed insightful reports and managed documentation using Agileand Lean methodologies, enhancing project transparency and improving client satisfaction rates by 15%. Requirements Gathering & Collaboration: Led design thinking workshops and utilized Azure DevOps for efficient requirement tracking, fostering collaborative and innovative project environments.Requirement Documentation Excellence: Mastered the creation of detailed requirements documents usingBPMN, ensuring business objectives alignment and reducing requirement ambiguities by 11%.Change Management Leadership: Managed change initiatives adeptly with ServiceNow, facilitating seamless project transitions and reducing scope creep by 15%.Process Improvement Strategies: Implemented Lean methodologies and Selenium for process optimization,identifying automation opportunities that led to a 25% increase in project delivery efficiency and resource optimization.EducationMasters of Science in Information Management SystemsUniversity of WashingtonProfessional Certificate Product ManagementKellogg Executive EducationSept 2023 - Jan 2033Bachelor of Science in Computer ScienceUniversity of the PunjabJul 2023 present(Remote) Seattle, WACredential ID 82653041Sep 2011 Jul 2015 Lahore, Pakistan |
