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Candidate's Name , RNLa Mesa, CA (Seeking Relocation) EMAIL AVAILABLE PHONE NUMBER AVAILABLE LinkedIn Telemedicine Patient-Centered Quality CarePROFESSIONAL SUMMARYProven track record of 20+ years of success in diverse areas of nursing with expertise in telemedicine, triage, and patient education in numerous fast-paced settings. Passionate about promoting patients' physical, emotional, and psychological health. Experience achieving organizational goals, adhering to strict regulations, and providing empathetic patient care. Advanced nursing skills with proficiency in numerous units and patient populations. Facilitate achievement of optimal outcomes in relation to clinical care, quality, and cost effectiveness. Independently motivated, tech-savvy, quick learner, and comfortable in remote settings. AREAS OF EXPERTISENursing Telemedicine Remote Assessment Quality Assurance Process Improvements Care Coordination EMR Clinical Protocols Oncology Outpatient/Inpatient Phone Triage Communication Organization Attention to Detail Microsoft Office Suite Kpaths Epic Microsoft Teams PROFESSIONAL EXPERIENCETELEMEDICINE SPECIALIST NURSE 2002  PresentKaiser Permanente  San Diego, CA RemoteConduct patient assessments, gather medical histories, and evaluate symptoms through video calls, phone calls, or online messaging. Triage surgical, pediatrics, primary care, and internal medicine patients. Provide medical advice, guidance, and support to patients, offering recommendations for home treatment, medication, or further actions. Educate patients on conditions, medications, and lifestyle changes necessary for well-being. Collaborate with other healthcare professionals to ensure high quality, comprehensive patient care. Follow-up to monitor progress, adjust treatment plans as needed, and address concerns or questions from patients or families. Maintain detailed and accurate records of patient interactions, assessments, and recommendations within telemedicine platform or electronic health record system. Demonstrate superior skills in triage, managing 50+ patients per day with excellent screening, dispositioning, and paging physicians in specialty areas such as Labor & Delivery. Ensure provision of highest quality care, monitoring indicators and patient outcomes, with open communication with all members of care team and patient. Document patient details in EMR with strong attention to detail, noting patient needs, problems, medications, complications, progress toward goals, and education. Serve as vital member of team providing accessible healthcare to individuals who might not have easy access to in-person medical services, improving convenience and efficiency in healthcare delivery. Resolve issues, follow best practices, and adhere to regulations and policies. Case manage frequent patient callers, educate patients, and implement treatment plans. NOTE: Earlier nursing roles include oncology, outpatient treatment center, and surgical orthopedics roles in addition to clinical teaching position.EDUCATION and CREDENTIALSAssociate Degree in Nursing  Grossmont College  El Cajon, CA Registered Nurse (RN) License in CA and HI