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Title Office Manager Front Desk
Target Location US-MA-Worcester
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Spencer, MA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI'm a motivated individual, Known for going above and beyond for my guests as well as my employers. I have excellent communication, organizational and critical thinking skills. I have the ability to multitask, Effectively work in highly Pressurized situations, I am resourceful,and empathetic, self motivated and take initiative.I am flexible, reliable and possess excellent time keeping skills. I am a mature team worker and adaptable to all challenging situations. I am able to work well within a team as well as independently. I am trustworthy dedicated and creative and have exceptional drive and determination to succeed. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceOffice ManagerH & J Contracting, LLC-Spencer, MAFebruary 2016 to March 2024Maintains office services by organizing Office operations and procedures, Preparing payroll, Controlling correspondence, Designing filing systems, Reviewing and approving supply requisites, And assisting in monitoring clerical functions.My duties include doing paperwork, Coordinating subcontractors, Processing invoices, Maintaining databases, Collecting expense data's, Recruiting and training employees, And stocking office supplies. As well as scheduling and assignments for the employees. Front Office ManagerBest Western Plus-Enola, PAMay 2010 to January 2016Managing the reception area, Coordinating all front desk activities, Supervising the support staff, Compiling reports for management, Including occupancy reports and financial information. Supervising and monitoring the work of front desk staff. Implementing and maintaining procedures of office admin systems. Organizing induction process for new employees.Ensuring guest satisfaction and employee Accountability. Oversees the team, Problem solving in conflict resolution. Resolved guest complaints promptly and address guest concerns within twenty four hours. Undertook full responsibility for scheduling in payroll of the department. In Home Care ProviderABOVE and BEYOND HOME CARE-Millbury, MAApril 2000 to April 2010I conducted all ADL,s, Patient care including, Feeding, Dressing, Transferring. Complied with infection control, Safety and rehabilitation, Administration skills, Knowledge of medical terminology, Positioning transferring in moving patients.Recording vital signs and measurements.Adapt at handling difficult or traumatic situations with complete courtesy and professionalism. Worked with end-of-life patients and families in hospice and educated, both the families and the clients of The end of life process and coping and processing what's happening. Worked many years with dementia clients and have many years experience with dementia, hospice, and ALS clients. As well as difficult patients.Able to work well independently and as aresident health care team member.EducationSome college in Child PsychologyDavid Prouty High School - Spencer, MASeptember 1988 to June 1991Skills Dementia care Recreational therapy Senior care Memory care Care plans Communication skills Assisted living Computer skills Geriatrics Long term care Resident's rights Organizational skills Caregiving Social Work Hospice Care Developmental Disabilities Experience Alzheimer's Care Medication Administration Home Care Meal Preparation Personal Assistant Experience Behavioral Health Nursing Crisis Intervention Hoyer Lift Vital Signs Administrative Experience Event Planning Food Preparation Cleaning Experience Supervising Experience Laundry Front desk Night Auditor (9 years) Front desk supervisor/ Assistant General Manager (7 years) Geriatrics/ long term care (10+ years) Medical Office Experience Medical Records Office Management EMR Systems Hospital Experience Case Management Medical terminology EMR systems Anatomy knowledge Clerical experience Physiology knowledge Hospital experience Vital signs Front desk Customer service Data collection Conflict management Training & development Cash handling Personal assistant experience Negotiation Supervising experience Guest services Payroll Office management Account management Leadership Cash register Sales Accounting Databases Recruiting Hotel experience Hospitality Marketing Retail sales Team management Customer acquisition Typing Sales management Medical records Restaurant experience Cooking Accounting software Calendar management Medical office management Software troubleshooting POS Social work Accounts payable Microsoft Office Administrative experience Phone etiquette Infection Control Training HIPAA Transcription Dental office experience Time management Grocery store Medical office experience Dental clinic Dental receptionist Microsoft Excel Microsoft Word Microsoft Outlook Inventory control Pricing Upselling Retail math Filing Management Animal restraint Pet care Animal handling Kennel experience Animal care Writing skills Veterinary experience English Night audit Call center Security Bookkeeping Crisis management Basic math Home & community care Cleaning Analysis skills Data entry Customer support Dispatching Events management Behavior management Behavioral health Addiction counseling Case management Door-to-door Medication administration Home health Human resources

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