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Click here or scroll down to respond to this candidateCandidate's Name
Philadelphia, PAPersonable Medical assistant with proven history of improving effectiveness of the workplace communications and coordination. Computer-literate, professional adapts quickly to new software and programs. Bringing strong written and verbal communications skills and proficiency in recordkeeping. Dental Assistant 2006 - 2007Willing to relocate to: Philadelphia, PA - Philadelphia, PA Work ExperienceMedical AssistantPhiladelphia College of Osteopathic Medicine-Philadelphia, PA April 2019 to October 2021 Assisted Physicians with minor surgeries, including preparing operating room and sterilizing instruments. Directed Patients to exam rooms, fielded questions, and prepared for physicians examinations. Assisted with routine checks and diagnostic testing by collecting and processing specimens. Implemented care and efficiency improvements to support and enhance office operations. Verified patient insurance coverage and collected required co-payments. Telephone Sales RepresentativePaycheck Today Agency-Bala-Cynwyd, PAOctober 2015 to July 2020 Asked Pertinent questions to understand customer requirements. Maintained strong call control to keep customers focused on sales offerings. Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas. Guided customers through plan selection by explaining benefits, costs, and restrictions of each option. Dental AssistantUniversal Dentistry-Philadelphia, PASeptember 2006 to November 2009 Assisted dentist during dental procedures, ensuring patient comfort and safety Prepared treatment rooms for patient visits, sterilizing instruments and setting up necessary equipment Performed basic laboratory tasks such as pouring impressions and fabricating temporary crowns Educated patients on proper oral hygiene techniques and provided post-treatment care instructions Managed inventory of dental supplies, ordering new materials when needed to maintain adequate stock levels Scheduled appointments and maintained organized patient records using electronic health record systems Provided chairside assistance to dentists during complex procedures such as root canals or extractions Collaborated with the front desk staff to ensure smooth patient flow and efficient appointment scheduling Supported patients with special needs or anxiety by creating a calm and reassuring environment in the dental officeOffice AssistantMedical College of Pennsylvania-Philadelphia, PANovember 1999 to May 2004 Edited Documents to keep company free of grammar errors. Utilized office management software to record and track customer information. Assisted with onboarding of new clients. Supported staff on special assignments and projects. EducationDiploma in Medical AssistingThompson Institute - Philadelphia, PAFebruary 2009 to PresentDiploma in Dental AssistingThompson Institute - Philadelphia, PAJanuary 2010 to February 2011Diploma in Administrative AssistantCittone Institute - Philadelphia, PAMarch 2005 to January 2006Skills Administrative Support Time Management Advanced MS Office Suite Report Analysis Scheduling Filing Personal injury law Workers' compensation law Management Personal assistant experience Documentation review QuickBooks Data entry Microsoft Excel Microsoft Outlook Medical office experience Phone etiquette Computer skills Office management EMR systems Accounts receivable Front desk Administrative experience Microsoft Word Office experience CRM software Negotiation Medical receptionist Medical billing ICD-10 Medical terminology Customer service Time management Organizational skills Communication skills Sales Typing Supervising experience Clerical experience CPT CodingCertifications and LicensesDriver's License |
