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Click here or scroll down to respond to this candidateCandidate's Name
Friendship, TN Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEHealthcare and BusinessPROFESSIONAL PROFILE Dedicated and detail-oriented Medical Billing and Coding student with a strong foundation in healthcare administration and a background in retail management. Skilled in ensuring accurate and timely coding of medical procedures and diagnoses to optimize reimbursement. Adept at multitasking in fast-paced environments while maintaining a high level of accuracy and confidentiality.CORE COMPETENCIESInsurance Verification Third Party Payers Data Management Compliance Basic Medical Terminology Editing Communication Proofing Active Listening Persuasive Collaboration Self-motivation Problem Solving Negotiation Remittance Denials Approval Collections Procedures/Processes Patient Relations CredentialingEDUCATIONDeVry University, Chicago, ILCertificate in Applied Science & Business Expected June. 2024Key Coursework: Basic Medical Terminology, Information Processes, Introduction to business and finance, and Information Systems, Fundamentals of Applied ScienceEXPERIENCECSR/ Insurance AgentS.N.Anthony Ripley TN May 2024 - Present Assist underwriters in assessing risks and evaluating insurance applications, providing necessary documentation and information to facilitate timely policy approvals. Build strong rapport with clients, providing personalized service and addressing inquiries related to insurance policies, claims, and coverage options, resulting in a 95% customer satisfaction rating. Facilitat claims handling process by documenting claims information, liaising between clients and insurance adjusters, and expediting claim resolutions, maintaining a claims closure rate of 90% within designated timelines.Store ManagerDollar General Store Dyersburg, TN November 2023 - March 2024 Recruited, trained, and supervised a team of 20+ employees, fostering a positive work environment that resulted in a 25% decrease in turnover and improved employee satisfaction. Managed store budget, expenses, and payroll, achieving a 10% reduction in operating costs while maintaining operational efficiency. Controlled inventory levels and merchandise assortment, reducing excess stock by 20% through strategic ordering and efficient inventory management practices.Assistant Store ManagerOllies Dyersburg, TN June 2023 - September 2023 Fostered a customer-centric environment by resolving escalated customer issues promptly and implementing feedback-driven improvements that enhanced overall customer satisfaction scores. Assisted in budget planning and cost control measures, achieving a 10% reduction in operational expenses while maintaining service levels. Provided administrative support to the store manager, including scheduling, payroll processing, and reporting.Assistant ManagerMarshals Jackson, TN September 2007 - March 2017 Directed daily operations of a high-volume retail store, overseeing a team of 15+ employees to ensure seamless customer service and efficient store functioning. Inventoried stock reducing excess stock through effective merchandising, inventory analysis, and strategic ordering. Ensured compliance with company policies and procedures, as well as safety regulations, maintaining a zero-incident workplace. |
