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Title Agile Coach/ Scrum Master
Target Location US-NC-Charlotte
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Candidate's Name  EMAIL AVAILABLE PHONE NUMBER AVAILABLE LINKEDIN LINK AVAILABLEResults-driven, highly experienced and dedicated Agile Coach Scrum Master RTE PMP with a proven track record of successfully implementing Agile methodologies and driving organizational transformation lasting beyond the period of employment. Skilled in coaching teams and stakeholders, facilitating Agile ceremonies, and recognized for fostering a culture of continuous improvement, driving innovation, and achieving tangible business results. Strong leadership abilities, excellent communication skills, and a deep understanding of Agile principles and frameworks with professional experience as a Scrum Master, Agile Coach and Business Analyst in Agile and traditional project management enabling successful project delivery and exceeding stakeholder expectations.TOOLS AND SKILLSSDLC Methodologies/ Framework: Agile Scrum, Kanban, SAFe, LeSS, XP, WaterfallProject Management Tools: MS Project Professional, MS Project ServerAgile Management Tools: JIRA, Rally, Azure, Version 1Documentation Tools: MS Office Suite, SharePoint, ConfluenceTechnical Skills: Business Analysis, Critical Thinking, continuous integration/ continuous delivery (CI/CD), TDD, BDD, ATDD, Conflict Resolution Management, Communication SkillsWorking Skills: Active Listener, Servant Leadership, open-minded, Objective Oriented, Effective Communicator, Influential Leadership, Adaptive to Change, Problem-solving and Mentoring.PROFESSIONAL EXPERIENCEEdward Jones, Charlotte NC (Remote) October 2020  November 2022Scrum Master/ Team Coach (November 2022  May 2024)Optimized Team Performance: Focused on serving the needs of multiple Scrum teams by optimizing story flow and value delivery, leading to an increase in overall team performance.Team Restructuring: Successfully facilitated the creation of multiple scrum team from formation to performance stage.Facilitated Scrum Ceremonies: Successfully facilitated all Scrum ceremonies, including daily stand-ups, sprint planning, reviews, and retrospectives, ensuring alignment and productivity.Managed Dependencies: Actively managed team dependencies, providing visibility into delivery plans and progress, which improved project tracking.Enabled Continuous Improvement: Empowered teams to continuously improve by fostering a culture of collaboration and self-management, resulting in enhanced team efficiency.Impediment Resolution: Quickly identified and resolved impediments, ensuring the team adhered to agreed-upon processes and maintained a healthy relationship with the Product Owner.Promoted Collaboration: Facilitated communication and collaboration within Agile teams and across the ART, supporting value delivery and sprint commitments.Backlog Management: Worked with Product Owners to ensure a healthy product and sprint backlog, improving prioritization and planning accuracy.Performance Measurement: Measured team delivery, maturity, and performance, and reviewed metrics with the team to identify improvement opportunities.JIRA Proficiency: Created JIRA queries and dashboards using JQL to assist and enable the team, improving tracking and reporting efficiency.Program Level Transparency: Collaborated across the ART to create program-level transparency and drive commitment, ensuring alignment and goal achievement.PPFA, New York, NY (Remote) October 2020  November 2022Associate Director Program Agility (February 2022  November 2022)Cultivated a culture of solidarity and productivity within teams to increase team cohesion and improve product outcomes. Fostered positive Agile mindsets by coaching teams in Agile methodologies and practices enhancing team and individual ability to adapt to change in the environment and product requirements, leading to improved efficiency and effectiveness in delivery and customer satisfaction.Pinpointed and resolved complex problems and assisted project managers; mitigated task interruptions, outlined solutions, and ensured deadlines were met.Reviewed critical paths and business requirements to aid project owners and end-users, prioritizing feature improvements that aligned with Strategic objectives.Developed reporting systems to provide timely and accurate project information to clients and management, ensuring transparency, facilitating effective decision-making, and strengthening stakeholder satisfaction.Manager/ Scrum Master (October 2020  February 2022)Guided cross-functional teams in adopting Agile practices, enhancing productivity and time-to-market. Led Agile ceremonies to foster collaboration, transparency, and accountability. Introduced scaling methodologies including Big Room planning for effective risk and dependency management.Conducted training sessions, created onboarding materials, and implemented metrics to measure performance.Aligned organizational goals with Agile values, designed tailored frameworks, and mentored teams.Collaborated with stakeholders, prioritized backlogs, and acted as a change agent for cultural transformation. Introduced Agile engineering practices to improve software quality and delivery.TELEWORLD SOLUTIONS, New York, NY June 2018  March 2020Scrum Master/AssociateLed 3 Agile teams (Web and Mobile) to successfully meet a critical 3-month delivery deadline for a high-value location pin-point service feature, resulting in a $150M USD cost savings for the company.Ensured alignment, planning, and removed roadblocks, while also maintaining team focus on the PI objective through motivational activities.Facilitated key Scrum ceremonies, guided team self-organization and cross-functional collaboration, and coached on agile principles.BENEFITFOCUS, Charleston, SC May 2017  May 2018Scrum MasterPlanned and executed Scrum events, supporting individual skill development and fostering high-quality stories for Product Owners.Guided teams in effectively applying Scrum frameworks and Agile principles; conducted insightful workshops on product backlog refinement, Definition of Done (DoD), and Definition of Ready (DoR), imparting crucial knowledge to enhance team collaboration.Monitored and facilitated Scrum processes, ensuring seamless project execution, and provided mentorship to enhance team efficiency and overcome challenges.Ensured comprehensive requirements tracking and effective test planning.Cigna, Newark, NJ March 2016  May 2017Scrum Master/ Business Analyst IIActed as a servant leader and coach, optimizing the flow of stories and value delivery for multiple pod/scrum teams; successfully coordinated and facilitated Scrum ceremonies, ensuring strict adherence to the Scrum framework.Established and enforced team working agreements, such as Definition of Ready and Definition of Done and enhanced team collaboration.Implemented standard project metrics, templates, and processes to drive greater efficiency and effectiveness, resulting in higher and consistent velocities and improved software quality.Leveraged expertise in the software development life cycle to guide teams towards flawless deployments in the production environment.Resolved cross-team dependencies and impediments through Scrum of Scrums, while ensuring a healthy product and Sprint backlog in collaboration with the Product Owner.SIMILEON AFRICA (NIG) LTD, Lagos, Nigeria August 2010  December 2015Business Analyst IILed and coordinated efforts across marketing, finance, human resources, and public relations to enable smooth system upgrades and automation.EDUCATIONNigerian Law School (2010)Bachelor of Laws (LLB), Olabisi Onabanjo University, Ogun State, Nigeria. (2009)CERTIFICATIONSRelease Train Engineer (RTE)Project Management Professional (PMP)Agile Coach (ICP-ACC)Transformation Coach (ICP-CAT)Enterprise Coach (ICP-ENT)Certified SAFe Scrum Master (SSM)Professional Scrum Master (PSM)Professional Scrum Product Owner (PSPO)Scrum Master Certified (SMC)Certificate in Information Technology NIIT, India

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