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Title Customer Service and medical
Target Location US-TN-Nashville
Email Available with paid plan
Phone Available with paid plan
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22/07/1991 American 2746 morningside dr, Lansing 48906, USA PHONE NUMBER AVAILABLEEMAIL AVAILABLEProject supervision: check progress, work performed construction works. Workforce management: check the quantity and quality of work. Addressing customers&#Street Address ; problems and find an optimal solution. Processing exchanges, refunds, schedule changes and name corrections. Taking calls, assisting customers with their queries. Training staff to deliver a high level of customer service. Assessed incoming patients.ProfileWork experience06/2023  presentLansing,MI, USAPsychiatric technicianMclaren Greater LansingOperational knowledge of medical centers computer system and record keeping.Provide examination and care for patients.Employ psycho-biological interventions which include various emergency procedures and measures, such as relaxation techniques. Recognize patterns or cues which precede a recipient crisis. Use of psycho-therapeutic interventions to assist clients regaining or improving their previous coping ability and to prevent further disability. Assessed incoming patients.10/2022  05/2023East Lansing, MI, USAPsychiatric TechnicanBrightwell behavioral Health hospitalCollaborate with other staff members to perform clinical assessments or develop treatment plans.Delivery of psychological classes to groups, clarifying information used in the treatment of common mental health problems.Guide clients in the development of skills or strategies for dealing with their problems.Prepare and maintain all required treatment records and reports. Employ psycho-biological interventions which include various emergency procedures and measures, such as relaxation techniques. Recognize patterns or cues which precede a recipient crisis. Use of psycho-therapeutic interventions to assist clients regaining or improving their previous coping ability and to prevent further disability. Operational knowledge of medical centers computer system and record keeping.Provide examination and care for patients.Assessed patients to determine their level of functioning and needs Monitored patients' physical and emotional well-being Provided support and assistance to patientsDeveloped treatment plans in collaboration with patients, families, and other Marina ChildsWork experiencecare providersImplemented treatment plans and monitored patients' progress Provided crisis intervention andMonitored patients for changes in mental and physical status Assisted patients with activities of daily livingObserved, documented, and reported changes in patient Facilitated group and individual therapy session4/2020  08/2022Gilbert,SC, USA24 weeker twinsStay at home momTo explain my work gap I have been a stay at home mom for two years now due to my twins being born at 24weeks. So that includes lots of doctors appointments, therapys, hospital visits, and keeping them on a strict schedule for medications etc.Now that they are two and thriving I am looking to get back into the workforce. 5/2019  8/2020Columbia SC, USAPsychiatric TechnicianWellpath correctional facilityEntered new patient data and created medical records. General office duties which also included upkeep of medical records. Helping patients with their day to day careTaking patients from intake and outtakesupervising fresh air breakspassing out meals10/2013  2/2018Portland OR and ColumbiaSC, USABaristaStarbucksAbility to work under pressure in a fast paced environment amid distractions and interruptions.Cash register operation.Clean glasses, utensils and bar equipment.Closeout reports, money and liquor orders.Created, suggested and mixed special drinks for guests depending on their tastes.Deliver outstanding customer service to guests through communication and connection.Ensuring that customers receive efficient and prompt service. Following all safety and sanitation policies when handling food and beverages. Fosters productive relationships with customers.Interact with diverse groups of people from around the world on a daily basis. Keeping the bar area stocked and clean, taking orders, making drinks, all while maintaining conversations with guests.Opened and closed bar according to management standards. Preparation and management of cold dishes.Training and job division for support staff.9/2011  8/2013East Lansing, MI, USAAdministration assistantMeridian psychologicalAssistance in conducting a simplified accounting.Assisting with all aspects of administrative management. Assist in the preparation of regularly scheduled reports. Checking daily insurance and procedure authorizations. Checking invoices, bills and purchase orders.Completed data entry, tracked resumes and maintained the applicant tracking system.Communication with customers.Work experienceCreated detailed expense reports and requests for capital expenditures. Coordinated new and existing patient schedules within the service area. Create written and photo content for the website and social media. Detailed review of customers order.Develop and maintain a filing system.Directory maintenance, logistics, equipment inventory. Documented, restocked and maintained an International distributor's inventory needs.Entered data in spreadsheets such as Microsoft Excel and Google Sheets. General administration work and correspondence at the Financial Department. Greeted and directed visitors and members.Handle all media and public relations inquiries.Handled all memberships and licenses.Handled multi-phone lines.Handling internal and external communications.Help with projects and exhibitions.In charge of balancing yearly budget, payroll, and weekly inventory; allocating money to pay workers.Initiated resolution to complaints from referral/patients sources with the appropriate management.Instituted a novel file organization system.Interacted with organizational staff, executives, clients, vendors and visitors on a daily basis.Maintained a clean reception area, including lounge and associated areas. Maintained copy of current patient files and files on referral. Maintaining and updating all chart information in correct order. Managed office supplies, vendors, organization and upkeep. Managing appointments and the daily office schedule. Managing company paperwork.Office service, data entry, customer service, e-mail communication. Ordered and distributed office supplies while adhering to a fixed office budget. Organize and schedule meetings and appointments.Organized and maintained company reports and accounting documents. Perform administrative and office support activities for multiple supervisors. Organizing paper files for easy accessibility.Performing other tasks as required by supervisor.Photocopying, printing out and checking documents on behalf of other colleagues.Preparation of detailed order specifications and purchase specifications for major bought outs.Preparing and archiving materials.Prepared purchase orders and invoices.Prepared, edited and proofread correspondence, invoices, presentations, brochures, reports and related material from machine dictation and handwritten copy.Preparation of Purchase Order for purchasing of material as desired by respective departments.1/2010  When neededLansing MI, USASupervisorDs and Cs BBQAcquired planning expertise by organizing and scheduling daily/weekly/monthly activities.Administration and financial statements.Aid customers in locating merchandise.Assistant event manager: Supporting manager in holding event, gala dinner including supervising banquet set up, welcoming guests and working at hospitality desk.Work experienceAssisting the General Manager at operational level in the planning and execution of all work related duties.Assist with promotional and marketing activities to drive sales. Attracting new customers.Communicating information to staff and supervisors in a professional manner. Communication with customers.Developed, implemented and monitored programs to maximize customer satisfaction.Emphasized on social media to advertise events and parties directly to targeted market.Ensuring overall guest satisfaction.Education8/2005  5/2009Lansing MI, USAHigh school DiplomaLansing Christian School09/2023  presentLansing, AmericaPsychology and Nursing In progressLansing community CollegeSkillsMicrosoftPatient careEMRYoga Traveling Capturing moments Feeling the music Football Food CookingHobbiesReferencesPHONE NUMBER AVAILABLE DennisDs and Cs BBQReferencesPHONE NUMBER AVAILABLE WilliamWellpathPHONE NUMBER AVAILABLE LoganStarbucksCommunication Focused Providing constrictive criticism Clearly conveying features Collaborating effectively Assessing employee needs Assessing the needs of customers Solving complex problems Patience Empathizing Problem-solving StrengthsSocial MediaVolunteeringLansing MI, USA Picking up bloodAmerican red crossColumbia SC Organizing productsHabitat for humanity@mamabearrina /MarinaLee

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