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Title Administrative Assistant Customer Service
Target Location US-PA-Spring Grove
Email Available with paid plan
Phone Available with paid plan
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I, Shelia Rogers am applying for a job as I have recently re-located back to the MD/PA area due the excessive heat and dust in Arizona did not my agree with my breathing. I worked in Special Education running the school office of a Non-Public/ Non-Profit Level 5 Spec. Ed. School for 18 yrs from 2004-2023.. As you can see from my resume I was at The Childrens Guild in Baltimore Maryland for 18yrs. I was promoted multiple times. I resigned on August 11, 2023 so I could move to Peoria Az. To be closer to my son. I actually gave my employer 5-6 months notice so I could help train my successor. I am a fast learner, a great team player, very dependable, and eager to learn what I do not know. I am very exemplary at multitasking as I handled student records, payroll, letter writing and electronic as well as telephonic communications company wide as well as outside of the organization. In essence I ran the school office by myself without any assistance. It was a small school but entailed a lot of detailed paperwork both hard copy and electronically. I would like the opportunity to interview for this position.SincerelyCandidate's Name
Street Address  Hardwood TerraceSpring Gove PA, Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEShelia E. RogersProfessional SummaryOrganized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Vast knowledge in the management of Payroll Management.Work HistoryLegacy Traditional Schools (Charter School)Fron Office Secretary1/24/2024  6/12/204 (I had to move back to the MD/PA area)I have a letter of reference from my Supervisor/PrincipalSchool Office Manager/ Record Specialist/ Admin Assistant1/2014 - 01/2023Running the school office, (filing, letter writing, keeping various trackers, ordering supplies, anything that running an office entails)Email and telephonic communication with all School Districts /LEAsRecord keeping for students and staff alike (archived and current)Managing all student filesCompletion of State Mandated Cost Sheets for every student every yearAppointment settingStudent transportationEnrollment/Admission duties (making sure we have a required documents)Assisting The Administrative team in whatever fashion is neededMulti-Tasking as I ran the office without an assistantCommunication with all Vendors for that campusAll letter writing (attendance, suspension, admission acceptance, denial, parental correspondences, LEA notifications)Sending/retrieving/tracking down records for all studentsManaging Attendance, Time keeping and Payroll of Baltimore Campus EmployeesAnswered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.Restocked supplies and placed purchase orders to maintain adequate stock levels.Executed record filing system to improve document organization and management.Scheduled office meetings and client appointments for staff teams.First Transit/ Limousine Service / Parttime weekends only and some off days.03/2010 - 03/2021Responsible for transporting and helping customers with loading and unloading of luggage and personal effects, to and from the airport on Transit Bus using an assigned route in a safe and timely manner.The Childrens Guild Inc. PROMOTIOM ( Records Specialist)01/2009 - 01/2014All handling of student files current and archivedAll Audits for said recordsAcquiring and dispersing said recordsManaging all records according to COMAR REGS.The Childrens Guild Inc. PROMOTION (RECEPTIONIST / SECRETARY)01/2007 - 01/2009Perform as a Receptionist handling all incoming and outgoing visitorsCorrespondence to be delivered and or distributed to the staff at the facility.Inclusive of numerous duties with Admissions, Facility Operations, UDO, and TransportationSetting Appointments, scheduling meetings as well as handling all incoming and outgoing mail and packages; telephone conferencing, electronic file maintenance, operation of various date entry and duplicating equipment, assisting incoming visitors to the facility( The Childrens Guild Inc, (PROMOTION )ASSISTANT TEACHER01/2006 - 01/2007Assisted each instructor assigned with in the structure and support of the classroom, behavioral and educational.Working with each student on a one-to-one basis as identified to follow each performance work plan to encourage /coach each student to accomplish the schools' goals and their own personal goals for successful learning to occur on their own behalf.ONE-ONE01/2004 - 01/2006Working with one child throughout the day to help that child make positive decisions and give extensive assistance with all schoolwork, and at the same time giving classroom support to the rest of the class.MTA, Maryland Transportation Authority - BUS DRIVER / Part Time01/1994 - 01/2005To transport customers through out Baltimore City and surrounding counties, using designated routesIn addition to ensuring the safety of customers and responding to customer questionsDrive sedans, buses, and trucks with a Gross Vehicle Weight (GVW) of up to 10,000 lbsTransport passengers, and Department employees involved in the conduct of official business; - Ensure cleanliness of vehicle, supervising the exterior washing, as required; If/ and or when required I will ensure that the vehicle is inspected and serviced regularlyThis includes maintenance, scheduled oil changes and tune ups, etcPersonally, delivers the vehicle for service or repair when a determination has been made that a major maintenance problem existsComplete trip tickets, logbooks, preventive maintenance records, and accident reportsAbility / to do the work of the position without more than normal supervision Work practices (includes keeping things neat, clean, and in order)Ability to interpret instructions, specifications, etc(related to mobile equipment operation).EMAIL AVAILABLEPHONE NUMBER AVAILABLESpring Grove, PASkillsClass B Professional DriverPARAPROFESSIONAL TEST PassedMicrosoft, Office, Word, and Excel training, PDF, DOCUSIGNMMSR CLASSES TAKEN 2004Maryland Model for School ReadinessEducation1994Catonsville Community CollegeCatonsville, MarylandG.E.D.SHELIA E. ROGERSCover letter

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