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Title Patient Care Customer Service
Target Location US-NY-Manhattan
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
The Bronx, NY Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLESummaryFlexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Patient-focused professional offers support in critical care, pre-op, medical-surgical and post-op cases in medical center environments. Delivers customized education to patients of diverse conditions and backgrounds. Excellent decision-making, time management and communication skills. Knowledgeable and compassionate nursing staff member diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals of diverse backgrounds while protecting patient safety and promoting satisfaction with facility services. Passionate PCT responsive to patients, diligent about assignments and focused on caring support. Talented at maintaining charts, irrigating wounds and coordinating equipment set-up.SkillsAcute and rehabilitative careClinical trainingHealthcare expertiseFeeding assistance specialistMedical device products and servicesMobility AssistanceCultural awareness and sensitivityPatient positioning understandingInfection control standardsSterilization techniquesEmergency proceduresVitals assessmentsPatient liftingSpecimen collectionEmergency protocolsMedical recordkeepingDecision-makingWork ethicBasic mathExperiencePATIENT CARE TECHNICIAN 01/2021 - CurrentDr Balidemaj - The Bronx, NYObtained vital signs and collected biological samples to assist with diagnostic testing and ongoing assessments.Communicated changes in patient conditions and other unit concerns to multidisciplinary team.Ambulated patients with appropriate assistive devices and in line with proper body mechanics.Used mobility devices to transport patients.Responded to patient emergencies and physically stressful situations to restore calm or administer treatments.Transported patients between facility rooms and helped move individuals between mobile equipment and beds.Planned and prepared meals meeting patients' nutritional requirements.Documented information in patient charts and communicated status updates to interdisciplinary care team.Promoted patient comfort by quickly responding to calls and handling diverse needs.Completed frequent cleaning and sanitizing to maintain healthy environment for patients.Helped patients' feel independent and dignified by assisting with activities of daily living (ADLs).Engaged with patient family and friends to provide courteous visit experience.Notified senior staff of patient emergencies to optimize outcomes.Delivered outstanding patient care based on physical, psychological, educational and related criteria.Responded to bell or light signal calls to assist patients with needs.Assisted patients with essential ambulatory care for transport to and from facility.Delivered personal nursing assistance in pre- and post-operative situations.Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.Performed minor housekeeping tasks to keep patient areas clean and sanitized.Assisted with patient admissions, discharges and transfers.Kept instruments and equipment clean and sanitized.Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.Supported healthy patient skin with bedside baths, wound care and integrity checks.Restocked unit frequently with necessary medical supplies.Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.Responded to patient alarms and needs-assessment requests to identify course of treatment.Documented patient intake and dietary requirements and aided with feeding and monitoring.Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.Interviewed patients to obtain medical information, weight and height measurements and vital signs to aid physicians with patient care planning.Education and TrainingMid-Manhattan Learning Center - New York, NY GED06/2021ABC Learning Center - The Bronx, NY PCTPatient Care Tech, 05/2021

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