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PHONE NUMBER AVAILABLE EMAIL AVAILABLEWork ExperienceTriHealth Good Samaritan Hospital Cincinnati, OH January 2019 PresentGuest Service AssociateProvide information to patients and visitors regarding safety issues, visiting times, and locations for specific procedures, including explanation of available services and clarification for requests.Maintain hospital protocol to ensure respect, support, privacy and a welcoming environment for patients, visitors and staff.Cincinnati Childrens Hospital Medical Center Cincinnati, OH June 1993 March 2017Vaccine Project ManagerSuccessfully implemented and performed Immunization Action Plan strategiesEnsured protocol required by the Ohio Department of Health Grant was completed, and families received educational material and immunization recordsCreated a working relationship with medical providers and health organizations to establish an avenue of communication within the community to dispense immunization information and improve the health of our childrenAn estimated 3,598 children of 9-24 months of age presented to the hospitals emergency room and urgent care during a one year period (January 2016 2017). Immunization records from Ohios State registry showed 25-30% of these children identified as under-vaccinated. After providing education materials to these families/guardians, approximately 50% of the children received their missing immunizations.Provided private counselling to discuss immunizations while establishing trust and support for patients, families and guardiansSecured measures and protocol established by the ODH grant were met and reports submitted required for continued fundingWorked independently to facilitate grant requirements. Collected and entered electronic data information on a timely basis to support grantRelevant ExperienceCompleted workshops developed for Diversity and Safety training annually.Participated in community health fairs promoting medical visits and immunization information and schedules.follow.Technical SkillsCreated power points and in-services for internal and external providers, Proficient in Microsoft.EducationUniversity of Cincinnati Cincinnati, OHBachelor of Arts in English Literature and Journalism June1986 |