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Click here or scroll down to respond to this candidateCandidate's Name
Lebanon, TN 37090 PHONE NUMBER AVAILABLE EMAIL AVAILABLE WWW: Bold ProfileProfessional SummaryDiligent Material Handler offering experience moving loads quickly and without damage. Attentive and safety-focused with proven history of identifying potential hazards. Works well in both team and independent roles. SkillsMicrosoft wordLeadershipEnglishRestaurant experienceFood serviceComputer literacyOEMManufacturingManagementScreen printingMachiningMechanical knowledgeCalipersBasic mathMaterials HandlingResidential CleaningQuality InspectionOrder PickingPackagingAssemblyForklift (2 years)Serve safeQuick service & fast food restaurant (2 years)Warehouse experience (5 years)Factory (2 years)Food production (10+ years)Assembly (5 years)Assembly line (5 years)Packaging (5 years)Food PreparationMaterial HandlingLoading and unloadingPositive AttitudeWorkplace CleanlinessPackage handlingWarehouse OperationsAttention to DetailShipping and receivingMaterials handling and transportTeamwork and CollaborationCustomer ServiceEquipment safetyForklift OperationWarehouse SafetyTruck loading and unloadingPallet Jack OperationMaterial packagingForklift OperationsWarehouse OrganizationMaterial IdentificationAssembly and productionGood HousekeepingEquipment OperationPaperwork CompletionOSHA CompliancePPE Policy AdherenceOptimizing efficiencyIncident ReportingQuality assurance inspectionsOSHA GuidelinesProduction SupportPOS SystemsCustomer Relationship Management (CRM)Willing to LearnOrder picking and processingDecision-MakingProblem-SolvingTeam CollaborationMaterials Handling Safety TrainingCritical ThinkingForklift Operator CertificationWork HistoryMaterial Handler/forklift Operator 02/2023 - Current Novolex Lebanon, TNI am responsible for operating a forklift for moving, storing, and managing materials within the facility. Transported inventory items to appropriate locations. Packed items into appropriate containers for shipment. Maintained a safe work environment by following proper safety protocols and conducting regular inspections. Kept storage areas organized, clean, and secure to fully protect company assets. Collaborated with team members to ensure timely completion of tasks and high-quality work standards. Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.Used hand-held scanners and physical logs to accurately track item movements. Increased productivity, utilizing forklifts and other material handling equipment effectively. Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.Prevented product damage by carefully loading and unloading materials using appropriate equipment. Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.Performed cycle counts and inventory control to accurately track product levels. Attached identifying tags to containers to mark with identifying shipping information. Expedited order fulfillment by accurately picking, packing, and shipping products to customers. Alerted supervisors and coworkers of hazards and other issues for quick resolutions. Monitored warehouse to identify missing items, spills, and unusual activity. Ensured accurate record-keeping through diligent documentation of all material transactions and movements within the warehouse.Adhered to strict quality control measures, inspecting inbound shipments for accuracy and condition upon arrival. Maintained clean, orderly work environment free of hazards. Drove forklifts, pallet jacks and other equipment to move materials. Operated equipment while observing standard safety procedures. Used handheld scanners to efficiently track and maneuver freight throughout distribution network. Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks. Assembled pallets and crates for secure transportation of materials. Shipped material and performed boxing, packing, labeling, and preparation of related documents. Managed warehouse operations and verified proper shipment procedures. Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas. Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials. Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping. Self employed cleaner 02/2021 - 02/2023Multiple Companies/Locations Lebanon, TNI clean businesses and homes as a form of extra income. Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols. Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.Removed trash, debris and other waste materials from premises. Used time management and efficient cleaning methods to meet deadlines. Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance. Handled equipment, chemicals, and materials properly and with caution. Confirmed all cleaning tools and equipment were stored properly after use. Emptied trashcans and transported waste to collection areas. Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.Cleaned and maintained lobbies, offices and other common areas in commercial buildings. Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs. Provided assistance to other staff members with cleaning of difficult areas. Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner. Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.Contributed to a positive working environment by addressing and resolving maintenance issues promptly. Cutter/packer 01/2022 - 06/2022O Flex Murfreesboro, TNI was responsible for operating a machine that cut OEM hose into a specified size I would pack the parts and place them on pallet to be shipped. Kept work areas organized, clean and free of safety hazards. Consistently showcased attention to detail by meticulously inspecting all work before sending it on to the next stage of production.Worked closely with inventory management team to maintain optimal stock levels of materials required for daily operations.Operated cutters, forklifts and hand tools to manage production needs. Used machinery with standardized approach to maximize quality of cuts. Reduced material waste through accurate measurements and precise cutting methods. Operated cutting machine according to all safety protocols. Assisted in training new cutters, ensuring they were well-versed in company procedures and best practices. Ensured seamless communication with colleagues at every stage of production process, fostering teamwork and collaboration among cutter team members.Consistently met productivity goals while maintaining excellent quality standards in all work produced. Assembler 02/2021 - 06/2021Schwan Cosmetics Murfreesboro, TNI worked on different line that were set up to package various makeup products It was very fast paced, and I was expected to pack a minimum number of units per hour. Increased production efficiency by assembling components quickly and accurately. Enhanced workplace safety by maintaining a clean and organized work area at all times. Maintained high-quality standards with thorough inspections of assembled parts. Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success. Assembled components with minimal supervision, exceeding expected project milestones. Collaborated effectively with team members to meet production targets consistently. Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.Collaborated with team members to improve production processes and maintain quality standards. Consistently met or exceeded daily production quotas while maintaining exceptional quality standards in all completed assemblies.Contributed to a positive work environment by offering assistance when needed and maintaining open communication with colleagues.Trained new employees on proper assembly techniques, ensuring quick acclimation to the role and faster overall team results.Stay at Home Mom 01/2016 - 02/2021Bratcher's Lebanon, TNI took time off to stay home with children while they were little. Self-motivated, with a strong sense of personal responsibility. Managed time efficiently in order to complete all tasks within deadlines. Organized and detail-oriented with a strong work ethic. Insurance Agent 01/2015 - 12/2017USHEALTH Group Murfreesboro, TNBuilt strong relationships with clients through consistent communication and excellent customer service. Responded to customer calls swiftly to resolve issues and answer questions. Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates. Maintained high standards of customer service by building relationships with clients. Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.Cross-sold insurance products to existing clients to reach sales targets. Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.Prepared and reviewed insurance applications to verify compliance with regulations. Built relationships with clients using active listening and issue resolution to provide excellent service. Expanded client base by actively prospecting for new business opportunities and generating referrals. Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.Determined client needs and financial situations by listening and scheduling fact-finding appointments. Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.Participated in ongoing professional development activities, staying current with industry trends and regulatory changes affecting insurance products and services. Utilized CRM software to manage client relationships. Developed and implemented marketing strategies to boost sales and increase customer base. Monitored changes in insurance industry to stay compliant with relevant laws and regulations. Educated clients on insurance policies and procedures. Met with customers to provide information about available products and policies. Calculated premiums and established payment methods for sales. Finalized sales and collected necessary deposits.Generated leads through cold-calling, networking and other outreach methods. Assistant Manager/Carhop 03/2003 - 01/2016Sonic Drive-In Nashville, TNSupervised day-to-day operations to meet performance, quality and service expectations. Maintained a clean, safe, and organized store environment to enhance the customer experience. Developed strong working relationships with staff, fostering a positive work environment. Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies. Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies. Improved customer satisfaction by addressing and resolving complaints promptly. Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs. Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.Generated repeat business through exceptional customer service. Mentored team members to enhance professional development and accountability in workplace. Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.Increased sales through effective merchandising strategies and targeted promotions. Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets. Receptionist/medical Assistant 05/2006 - 04/2013Hope Family Medicine Nashville TnGreeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. Confirmed appointments, communicated with clients, and updated client records. Answered phone promptly and directed incoming calls to correct offices. Kept reception area clean and neat to give visitors positive first impression. Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines. Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.Answered central telephone system and directed calls accordingly. Responded to inquiries from callers seeking information. Assisted with onboarding new clients and securing paperwork completion. Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.Reduced incoming call response time by implementing an effective call routing system. Routed incoming mail and messages to relevant personnel without delay. Collected Type payments, processed transactions and updated relevant records. EducationHigh school diploma: General 05/2005Wilson Central High School - Lebanon, TNCertificationsFood Handler Certification |
