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Raleigh, NC 27604 PHONE NUMBER AVAILABLE EMAIL AVAILABLECandidate's Name
Passionate and experienced Software Test / Quality Assurance Engineer with extensive technical background in designing test plans, test scenarios, requirement analysis, detailed test case design, documentation and defect lifecycle in both Software and Hardware systems. Collaborative with development and design teams to achieve goals on time. Passionate for delivering exceptional customer experiences, high quality products and solutions. PROFESSIONALSUMMARYHIGHLIGHTS OFQUALIFICATIONSExperienced in Test, QAand Dev EngineeringExtensive experience indeveloping and executingdetailed Test plan andTest Cases per Designspecs, Customerrequirements and/orindustry standardsExperienced in bothmanual testing andautomation for variousHardware and SoftwaredomainsProject Leadership /Release Management /Defect Lifecyclemanagement experienceTroubleshooting skills tonarrow down highlycomplex issues in bothSW/HW platformsHighly organized, creative,motivated, and passionateabout achieving resultsRapidly adapt to newtechnologies, projects andculturesAutomation/Scriptingexperience with Python,Bash, Shell OperatingSystems: Linux(RHEL,SUSE), Windows, VMwareplatformsDefect/Test/ProjectReporting Tools: JIRA,Quality Center, BugzillaVersion Control Tools: Git,GitLab, SVNLab setup/OSinstallations/BIOS/TestConfigurationsExperienced creating,publishing, Release Docs,User Docs, Change Docsand Successful ProjectCommunications.TEST DEVELOPMENT ENGINEER 10/2021 to 01/2023Lenovo, Morrisville, NCIdentified test coverage, created test plan and test cases using Python for manufacturing test platform. Collaborated with development to solve and close issues. Reviewed, evaluated and identified requirements for testability and quality assurance. Analyzed test results for product quality, and feature improvement. Per customer expectations, researched and designed easy to use test tool which calls in-house, Linux and vendor utilities to return pass or fail criteria to end users for mother board testing project; created test framework and test cases for automation; provided successful project lead from test planning to delivery. SOFTWARE ENGINEER 10/2012 to 10/2021Computer Task Group, CTG, Morrisville, NCLENOVO (2014-2021) (as CTG employee)WORK HISTORYOwnership of firmware and driver builds which update Intel devices installed in Lenovo Servers. Created build verification test plans and test environments. Helped to create and verify new features per new customer requests or defects. Created, posted, tested front end tools running system inventory and update installed Intel device FW and DD levels. Created, published release docs, change/readme files. Coordinated test and development teams to complete the projects, solve the issues on time.IBM (2012 - 2014) (as CTG employee)Responsible for Creating/maintaining/testing SW packages to deploy code updates for Driver and Firmware from various Networking Partners for use in multiple IBM SW Deployment tools. Worked with design and development teams to solve and close software defects on time. Assisted project manager activities for time, issue, risk management. Created, posted 3rd party installation guides, release docs. Helped to coordinate releases as a focal point between IBM and vendors.SOFTWARE TEST / QUALITY ENGINEER 01/2011 to 07/2011 Macadamian Software, Ottawa, CanadaMobile Devices and Application Testing in ANDROID Platform in dynamic agile project setup. Test case writing and updating old test cases with recent data in Quality Center. Test case execution, defect Reporting and trackingPatch and fix testing for reported issues.SOFTWARE TEST / QUALITY ENGINEER 10/2006 to 07/2009 AVAYA Inc, Ottawa, CanadaDeveloped and documented test plans and detailed test cases; and executed test cases; debugged the issues, reported problems in resolution database for the following projects: Web Based Avaya Administration Console (UEM) tests, OAMP(Operation, Administration, Maintenance, Provisioning) tests of Avaya-SDP platform, HA (High Availability) testing, Manual and Automated Regression Tests on various areas of the SIP Applications, SIP Application Server installation testing, Protocol Verification Testing on VoIP platform. FAMILY BUSINESS 01/2003 to 10/2006Eurofuton, Ottawa, CanadaSupporting international family business in sales, customer support and marketing areas between Europe and Canada.SOFTWARE TEST ENGINEER 07/2000 to 01/2003Nortel Networks, Istanbul, TurkeyDeveloped, documented test plans and test cases, executed test cases to ensure customer requirements are successfully met for Nortel Europe Telecom products. Debugged and reported issues in resolution database.Carleton University, Ottawa, CanadaSoftware Quality Engineering And Management, Graduate Level Course in SW Engineering, 2006Kocaeli University, Kocaeli, TurkiyeBachelor's Degree, Electronics And Communications Engineering, 1999 EDUCATION