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PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE GuerreroPROFESSIONAL SUMMARYHardworking military veteran dedicated five years to the United States Navy with excellent customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated leader willing to teach others to provide great service and help them reach their full potential leading them to a successful career.SKILLSLeadership developmentMilitary OperationsPhone and Email EtiquetteCustomer ServiceFront Office ManagementRecords ManagementMultitasking and PrioritizationProficient in Microsoft ProgramsAttention to DetailPROFESSIONAL EXPERIENCEGunners Mate/ Dental Receptionist, US Navy, May 2019 - May 2024Maintained a neat, clean and organized environment throughout the office.Performed administrative duties such as scheduling appointments, updating patient records and demonstrated excellent phone etiquette.Assisted dentist in providing dental treatment of patients, including taking patient medical histories and vital signs.Kept accurate records of dental treatment provided for each patient.Sterilized instruments according to established protocols and guidelines.Kept accurate records of dental treatment provided for each patient.Conducted and trained other personnel on routine maintenance of equipment used in dentistry operations.Performed Maintenance on small arms and machine guns, including disassembly and reassembly, cleaning, lubricating, and adjustment.Assisted in loading, unloading, stowage and issue of ammunition for all weapons aboard US Navy Vessel.Trained personnel in proper handling techniques of ordnance material while following safety regulations.Checked security locks on armaments to prevent unauthorized access or use.Cashier, Home Depot, April 2018- April 2019Lake Worth, FL.Provided excellent customer service while promoting loyalty programs to increase sales potential.Greeted customers and answered any questions they had about the stores products and services.Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.Processed returns and exchanges of merchandise in accordance with store policies.Assisted customers over the phone regarding store operations, product information and order placement.Performed other duties as assigned by management.Sandwich Artist Subway, September 2017- January 2019Lake Worth, FL.Greeted customers and provided product knowledge.Prepared food items such as sandwiches, salads, soups and drinks according to customer orders or company recipes.Operated cash register to process payments from customers.Maintained cleanliness of work area through shift.Stocked shelves with products and suppliesEnsured all menu items were prepared in accordance with health and safety standards.Assisted in the training of new staff members on proper sandwich-making techniques.EDUCATION AND TRAININGHigh School DiplomaCentro de Estudios de Bachillerato 6/10 Dr. Ignacio Chevez, Mexico June 2017Some College (No Degree)Palm Beach State College, Lake Worth FL 2019US Navy A SchoolGunners Mate A School, Great Lakes IL, 2019LANGUAGESSpanish (Native/ Bilingual)CERTIFICATIONSCertificate of Contamination, Oleoresin Capsicum (OC)Naval Safety and Environmental Training Center Safety Program Afloat (SPA) CourseBasic Life SupportFirst Aid/CPR/AED instructor certificationComputer Operator (United States Military Academy Preparatory School)ACCOMPLISHMENTSNational Defense Service MedalGW- Terrorism Service MedalGW- Terrorism ExpeditionarySea Service Deployment RibbonSharpshooter 9mm PistolMarksman M14 RifleNavy Unit CommendationFlag Letter of CommendationNavy and Marine Corps Achievements MedalGood Conducted AwardHumanitarian Service Medal |