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Click here or scroll down to respond to this candidateCandidate's Name
Marietta, Ga Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESummaryWith over 10 years of experience in Human Resources Management, I have a proven track record of successfully implementing and managing HR systems and initiatives to drive organizational success. I excel in streamlining HR processes, leveraging technology to enhance efficiency, and implementing strategic HR programs that improve employee engagement and retention. My expertise includes overseeing recruitment and onboarding processes, implementing performance management systems, and developing training programs to enhance employee development. I am a dedicated HR professional with a strong focus on building relationships, fostering a positive work culture, and driving continuous improvement within the organization. SkillsHuman Resources ManagementHR systemsHR initiativesStreamlining HR processesTechnologyStrategic HR programsEmployee engagementEmployee retentionRecruitmentOnboarding processesPerformance management systemsTraining programsEmployee developmentBuilding relationshipsPositive work cultureContinuous improvementExperiencePACKAGE HANDLER 10/2022 - CurrentUPS - AtlantaTrained new employees on proper package handling techniques and safety protocols Experienced in using computerized systems to track packages and update shipment information Strong attention to detail and ability to identify and resolve package discrepancies. FRONT DESK MANAGER 11/2018 - 10/2022Country Inn & Suites - SmyrnaImplemented comprehensive training programs for front desk staff to enhance customer service skills and ensure consistent adherence to company policies and procedures. Assisted in HR function by helping with recruitment and selection processes for front desk staff, conducting interviews, and onboarding new hires to ensure alignment with company culture and service standards. Oversaw employee relations, conflict resolution, and disciplinary actions for front desk staff, ensuring fair and consistent application of policies and fostering a positive work environment. CORPORATE GUEST ASSISTANCE 02/2016 - 05/2018Hilton Hotels - AtlantaUtilized strong customer service skills in HR roles to effectively communicate with guest, employees, resolve conflicts, and create a positive work environment that promotes guest satisfaction and retention. Showcased strong communication and interpersonal skills to provide exceptional customer service and build rapport with guests, resulting in positive feedback and satisfaction. Demonstrated exceptional customer service skills in HR roles by effectively resolving guest and employee inquiries, providing guidance on company policies, and ensuring a positive guest and employee experience throughout the organization.HUMAN RESOURCES SUPERVISOR 08/2011 - 02/2016US Army - Fort BlissProvided guidance to over 20 lower-level Human Resources Clerks by reviewing and auditing soldier actions, orders, awards, and other requests from a collective group of 2700+ soldiers Managed the recruitment and selection process for new personnel, resulting in a 20% increase in qualified candidates and improved retention ratesDeveloped and implemented training programs for military personnel on HR policies, procedures, and best practices Oversaw the administration of benefits, leave, and payroll processes for military personnel, ensuring accuracy and compliance with regulations.AVENGER SYSTEMS REPAIRER/ MAIL CLERK 02/2009 - 08/2011 Air Defense Artillery - Fort CampbellTrained and mentored junior technicians on avenger system repair techniques, safety protocols, and equipment usage to ensure a high level of proficiency and skill development within the team Utilized advanced technical knowledge and specialized tools to repair and calibrate avenger system components, meeting stringent military standards and specifications Implemented preventive maintenance programs to proactively identify and address potential system failures, resulting in increased reliability and longevity of avenger systems Maintained records of incoming mail and package deliveries Possesses knowledge of postal regulations and requirements Understanding shipping procedures for UPS, FedEx, and other carriers. Education and TrainingAmerican Public University System - Charles Town, WV Bachelor of Arts Human Resources Management, 04/2024Websites, Portfolios, Profileshttps://LINKEDIN LINK AVAILABLE Awards and AcknowledgementsJoint service commendation medalArmy accommodation medalOverseas ribbonNATO accommodation medalArmy achievement medal |
