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Click here or scroll down to respond to this candidateCandidate's Name
Street Address
EMAIL AVAILABLEContact No: PHONE NUMBER AVAILABLERESUME HEADLINEExperienced IT Professional adept at managing technology operations in hospitality and other diverse industries, committed to elevating client satisfaction CORE COMPETENCIES / SKILLS System Administration: Windows Server 2012, Ubuntu, MAC, Linux, Network Administration: DHCP, DNS, WSUS, TCP/IP Protocol, HSIA, Troubleshooting Software Expertise: Opera, MICROS, FMC, Epicor,iScala, ERP, Symantec Antivirus, HP Data Protector, Microsoft Office Hardware Management: Printers (HP, Konica Minolta, Canon ), CCTV Systems (Hikvision, D-Link, Pelco), NITGEN Biometric Access Manager, Onity & Dormakaba Security Lock systems, Avaya PABX system, Project Management: Disaster Recovery Planning, Contingency Planning Vendor Management: IT Procurement, Telecommunications Systems Maintain logs and inventory of IT resourcesPROFESSIONAL EXPERIENCEIT ManagerKrishna Inn Hotel, Guruvayur, IndiaNovember 2022 December 2023 Managed comprehensive IT support for all hotel areas, ensuring proper computer systems. Provided technical support for hotel systems, including network, servers, workstations, and printers. Oversaw telecommunications systems and all hotel software applications. Managed IT department finances and vendor relationships. Maintain logs and inventory of IT resourcesIT AdministratorAlseef Tourism Company (Multi-Property) -Plaza Inn Hotel Doha, Gulf Leasing Co. Doha,Qatar April 2019 April 2022 Provided comprehensive IT directions across multiple company properties., maintaining company infrastructure and inventory. Ensure daily operation of all installed systems, i.e. giving the system users the agreed system availability and quality of operation.Projects Completed: Upgraded the Hotel Wi-Fi Infrastructure in a very cost effective way and thus improved the overall internet speed and the guest Wi-Fi bandwidth from 1 Mbps to 10 Mbps in each device Introduced Wi-Fi Load Balancer to the property Implemented Dell sonicwall 2650 Firewall in the property Upgraded all the Old Network Switches & Wi-Fi solutions (200 No.s) in the property Started the project of upgrading the Door lock system from Swipe Card system to RFID technology ongoing projectIT SupervisorPark Inn by Radisson Hotel, Duqm, OmanJanuary 2017 April 2019 Monitored systems, performed user support, and conducted regular data backups. Ensured guest high-speed internet service functionality and provided end-user assistance. Managed server room environment and hardware maintenance. Installed and configured applications and programs for end-users. Desktop EngineerSaasvaap Techies Pvt. Ltd., Info Park, Kerala, India June 2015 December 2016 Conducted computer testing and provided Active Directory maintenance. Installed and maintained Windows and Linux operating systems. Troubleshoot hardware and software issues for customers. EDUCATIONAL QUALIFICATION Bachelor of Technology in Information Technology from Anna University 2015, Chennai, IndiaTRAINING Completed Course on Microsoft Certified Solutions Expert (MCSE) in Exchange Server from India Option Pvt. Ltd. India Completed Course on Cisco Certified Network Associate (CCNA) in Routing and Switching from India Option Pvt. Ltd. India Completed Course on CompTIA Security plus from Blue Shell Technologies Pvt. Ltd. India |
