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Title Call Center Representative Part
Target Location US-NJ-Irvington
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Franklin St.
Belleville, NJ, Street Address
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE


EXPERIENCE


JJ Nuts and Seeds LLC, Fairfield NJ - Project Management/Marketing
January 2023 - August 2023
         Created, updated and sent daily reports to corresponding departments
         Organized all in house documents to assist and maintain our quality control compliance
         Acted as a liaison between the company and our representative to curate a high functioning CRM
         system with ODOO
         Rebranded the company aesthetic including logo, business cards, sample campaign material, etc.
         Researched and developed marketing strategies
         Assisted the COO daily to ensure company flow
         Acted as backup for Quality, Warehouse Management, and Fulfillment

Belleville Recreation, Belleville, NJ - Clerk/Assistant Cheer Coordinator
August 2017 - January 2024
         Providing in house, and telephone assistance to local parents, the township, as well as others
         interested in working with our department
         Manage all inbound and outbound correspondences
         File and enter information provided by parents and administration

Michael Roscommon House, Belleville, NJ - Hostess/Server
December 2020 - PRESENT
         Responsible for seating, serving, and ensuring customer satisfaction
         Accurately recording orders to expedite food and beverage service
         Coordinate over the phone and in person take-out orders, reservations, as well as party organization
         Established menu knowledge and build rapport with customers, daily special and restaurant
         schematics and efficiently manages assigned tables

Palm City Tans, Bloomfield, NJ   Manager
December 2017 - October 2019
      Hire and train employees to adhere to all state regulations
      Curating schedules for employees, ordering inventory, cross-selling products, and delegating tasks
      Created promotional events to boost company profits
      Represented Palm City at state-wide and national tanning expositions to gain invaluable experience
       and learn more about the products and the industry
      Worked efficiently to establish and maintain customer relationships
      Maximized company efficiency by creating a positive work environment for employees

EDUCATION
Montclair State University, Montclair, NJ - Bachelors in Communications and Media Arts
August 2017 - May 2021, Montclair, NJ

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