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Phone PHONE NUMBER AVAILABLE E-mail EMAIL AVAILABLEObjectiveTo pursue a challenging career in major firms where I can apply & enhance my analytical & technical skills. EmploymentStore Clerk, Quablan, Inc, Memphis, TN October 2022 December 2022Customer ServiceReceiving, processing & stockingPerformed cashier duties & prepared daily cash log.Maintain store organization & cleanness.Business Development Agent, Oromia Credit & Saving Share Company April 2015 Present Mesela Woureda, Hirna, EthiopiaAdvised customers and provided different loan service options.Oversea the loan approval processes.Assisted loan rescheduling and refinancing processes.Lead the effort of delinquent loans collection efforts.Participated in annual strategic planning and supported execution of policies.Provided necessary support to local branches as required.Analyzed customer survey and advised action plans to ensure maximum customer satisfaction. Agribusiness Finance Officer, Sinqee Bank, Hirna Ethiopia March07 - March 2015Prepared financial and strategic planning.Managed saving and loan servicesManaged special micro financing services for rural community.Lead continuous improvement efforts to render better services and to maintain customer relationship.Audited quality systems to ensure business is running according to Federal and province financial laws and regulation.Reviewed loan and saving contracts.Reviewed contractual agreement.Chaired the loan approval committee.Worked with the legal team to enforce delinquent loans collection.Maintained financial documents and records.Coordinated internal and external audits.Oversea assets and insurance related matters of collaterals as well asAuthorized all the transactions of the local branches.Review staff reports and manage staff.EducationBA Degree In Accounting, Meshqen Collage, Addis Ababa Graduated May 2015 Diploma, Natural Resource Management, Bekojii, ATVET Agricultural Collage Graduated June 2007 Skills/ActivitiesLanguages: English, Amharic, OromgnaProficient in Microsoft Office SuiteCertificates:Leadership Training, OCSSCO, Ziway Ethiopia August 2018Human Resources Management, National Bank Addis Ababa, Ethiopia March 2010 HobbiesReading, traveling, riding motorcycle & volunteer in community activities ReferencesAvailable on request |