Candidate Information Name Available: Register for Free Title Service Representative Customer Target Location US-TX-Candidate's Name Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Customer Service Sales Representative Austin, TX Customer Service Representative San Antonio, TX Customer Service Representative San Antonio, TX Customer Service Representative San Antonio, TX Customer Service Sales Representative Austin, TX Customer Service Representative Buda, TX Customer Service Representative San Antonio, TX

Candidate's Name , United States, 78218  PHONE NUMBER AVAILABLE  EMAIL AVAILABLEKimetrice Ford-CreditCustomer Service Representative* * *Customer Service Representative with 17 years of experience in managing customer relationships and resolving issues to enhance satisfaction and loyalty. Expert in conflict resolution, time management, and effective communication, with a proven track record of negotiating with customers and improving metric scores. Demonstrates strong attention to detail and team collaboration, consistently contributing to customer retention and program growth. A proactive professional ready to work ASAP! EMPLOYMENT HISTORYGeneral SalesSouthwest Airlines, Dallas, Texas Nov 2011-Jan 2023 Booked, modified, and canceled flights and rental car reservations, ensuring seamless customer experiences. Managed customer relationships, resolving issues promptly, enhancing satisfaction and loyalty. Handled customer complaints efficiently, resulting in measurable improvements in metric scores. Assisted with Rapid Reward accounts, contributing to customer retention and program growth. Negotiated with customers on concerns before, during, and after flights, acting as a one-stop solution. Send expense receipts to business customers for expense reports. Supervisor Capabilities.Substitute TeacherJudson ISD, Converse, TX-Aug 2006-Jun 2014 Implemented lesson plans to ensure continuity in student education and core concept reinforcement. Maintained a positive learning environment through effective classroom management techniques. Utilized proactive behavior modification and positive reinforcement to keep students on-task. Repeatedly requested by teachers due to excellent referrals and trusted performance. Enforced school and class rules to maintain order and discipline in the classroom. Adapted teaching methods to meet diverse student needs, enhancing engagement and educational outcomes. Consistently achieved positive feedback from teachers and administrators, demonstrating reliable and effective substitute teaching.EDUCATIONAssociate in Real EstateLamar Institute of Technology, Beaumont, Texas Jan 2004-Jun 2006 Graduated with honors.SKILLS Time management  Conflict Resolution Attention to Detail  Effective Communication Team Collaboration  Customer Satisfaction