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7-Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjectiveI am energetic, hardworking, skilled professional is looking for opportunities where my knowledge and skills can be effectively applied.Skills & AbilitiesCash Register TransactionsStocking & MerchandisingStore Opening & Closing ProceduresDrawer BalancingDental Office ReceptionistMicrosoft Office, Excel, Windows, Power PointCustomer Service ExcellenceInventory ManagementBilingual: English & RussianExperienceDoubletree By Hilton 12/2022 PRESENTGUEST SERVICE AGENT/ FRONT DESK AGENTCheck guests in and out using ONQ programManage / reserve bookings, car services, and restaurants for the hotel guestsAnswer and forward phone callsAssist guest in storing luggageKeep a tidy and orderly workspaceRadisson Hotel 08/2021 12/2022FRONT DESK CLERKChecked guests in at the front desk using skytouch, slack, opera programsCreated, booked and confirmed reservations for the hotelHotel telemarketer and phone operatorStored luggage for guestReserved and book car services, restaurants for the hotel guestsMaintained the cleanliness of the workplace for different shifts of the dayMARS INC 06/2018 03/2020GUEST SERVICE ASSOCIATE/VISUAL AND MERCHANDISE ASSOCIATEHandled customer transactionsResponsible for merchandise stocking for various eventsGreeted customersProvided training to new employeesMADISON SQUARE GARDEN 09/2014 05/2018MERCHANDISE ASSOCIATE/ CASHIER/SUPERVISORAssisted Customers on the sales floorKept the merchandise displays neat and organizedManaged receipt and distribution of new merchandise from warehouse to MGS storesStocked MSG store with new merchandiseHandled customer transactionsMADAM TOUSSAUDS 05/2016 11/2017PHOTOGRAPHERCaptured customer photosWas responsible for ensuring proper equipment functionCovered and supported other job roles as neededP.L.S INC 12/2013 09/ 2015DELI CLERK/CASHIERPerformed cash register dutiesProcessed daily receipts and made bank depositMaintained clean storeServed food and coffeeMILLENNIUM HILTON 11/2012 09/2016FRONT DESK CLERKAnswered phone and in-person inquiriesHelped maintain and organized guest recordsMade appointments, guest registrations, and room reservationsHandled cash and credit cardMETROPOLITAN MUSEUM ART STORE 09/2008 12/2012TOUR GUIDEProvided tours to museum guests and described different exhibitsAnswered costumers questions about the tour and exhibitMaintained cleanliness of the museumEducationBorough of Manhattan Community College 08/2006-05/2014A.A. Criminal Justice |