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| | Click here or scroll down to respond to this candidateCandidate's Name
Street Address
Day/Eve Tel: PHONE NUMBER AVAILABLE EMAIL AVAILABLEEXPERIENCE CHRONICLE:Warner Robins ENT Associates, Front Desk Lead Administrative Assistant,Full Time (40 hrs.) 01/2018 PresentWarner Robins GASchedules all incoming patients and verifies insurance coverage, copays, and premiumsMaintains all patient demographic and personal dataEnsures all patient information (sickness and issues) are collected and prepared for the examining physicianConducts and administers daily upcoming appointment reminders via telephoneAssists patients with hearing aid benefits and salesUpsale to members, products to better assist themHobbs Home Medical, Patient Care Customer Service Representative,Full Time (40 hrs.) 10/2015 01/2018Warner Robins GA,Collected, processed, and administered all new patient referrals from local hospitals and physicians officesMarketing and sales of Durable Medical EquipmentEngaged with patients concerning their needs to facilitate setup times, payment information and general councilAnswered and processed all incoming customer callsAssisted the in-house customer service team on an as needed basisPrioritized and processed time sensitive fax ordersPerformed, managed, and implemented various in-house projectsNational Vision, Optician, Full Time (40 hrs.) 06/2014 10/2015Warner Robins GA,Filled customer prescription lenses and contactsCustomer sales and marketingScheduled customer appointments and validated customer insurance plans and copaysMaintained patient files with the patients current information and purged out of date forms and informationOverhaul and repaired frames and lensesAbundant Grace Church, Lead Administrative Assistant,Part Time (8 hrs.) 02/2010 06/2014Warner Robins GA,Answered incoming callsAssisted church members with membership issues, tithes, and community groupsJohnny Gs Fun Center, Lead CashierPart Time (20 hrs.) 08/2012 06/2014Warner Robins GA,Answered all incoming callsLead Sales AssociateAssisted customers with booking partiesMaintained and balance the cash registerJudys Oil Lamp Restaurant, ServerPart Time (20 hrs.) 01/2009 02/2010Warner Robins GA,Assisted customers with meal preferencesMaintained and balanced the cash registerEDUCATION:Central Georgia Technical CollegeGeneral Education Development May 2013REFERENCES: Available on request |