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Tech Support/Customer ServiceJacksonville, NC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEQualified customer service with five years in fast-paced customer service and call centerenvironments. Personable and professional under pressure.Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceAssemblerMSA, The Safety Company - Jacksonville, NCMarch 2020 to Presentbuild,test, and pack face masks for fire fighters.Tech Support/Customer ServiceConvergys - Jacksonville, NCJanuary 2016 to October 2018use to trouble shoot computers .glitches on web sites and printers. Also help customers with frequentquestions.Sandwich Artist/Shift LeaderSubway - New Bern, NCMarch 2014 to January 2016Subway Sandwich ArtistIhad to serve the customers, clean the store, train new employees, do inventory, and close the storeevery night.EducationAssociate in BusinessCraven Community College New BernAugust 2013 to June 2018GEDCraven Community College New BernApril 2012 to May 2013Skills+ CLIENT RELATIONS (1 year)+ PROBLEM SOLVER (2 years)+ Shift Leader (2 years)+ Customer Service* Call Center+ Assembly+ Packaging* Technical Support+ Manufacturing+ Mechanical Knowledge+ Typing+ Customer support+ Zendesk+ Nutrition (2 years)